Technical Business Unit Manager

Jabil•Austin, TX

10d

About The Position

The Technical Business Unit Manager aligns an assigned customer’s technology roadmap with Jabil’s technology roadmap and grows business through profitable design wins and successful project execution. The role sells Jabil’s value-added services—including design, layout, and Global Operations Services—and manages customer relationships as the single point of contact for design-related activities. It provides management and guidance to multifunctional project teams and is accountable for project budgets, schedules, and return on investment, but not profit and loss. The manager develops, manages, and delivers highly complex technology projects, including complex statements of work, business proposals, project schedules and financials, design service agreements, and multiple global projects. The position also connects customers with business units and factories to support successful business onboarding, new product introduction, and product ramp-up.

Requirements

Bachelor’s degree.
Experience in data center integration, thermal management, and liquid cooling.
Excellent technical skills in areas such as engineering, R&D, and product design or development relevant to the assigned sector or customer.
Six to eight years of work-related experience, preferably in engineering or technology fields such as R&D, product design and development, or roadmap processes.
Ability to understand the assigned Business Unit’s strategic direction and identify its strategic and technical direction.
Knowledge and understanding of Jabil Design and Technology Services.
Strong financial skills and aptitude, including knowledge of balance sheets and income statements.
Strong operational knowledge, including manufacturing and supply chain.
Knowledge of Jabil tools, including financial systems, ROI, and the quote process.
Fundamental contract knowledge.
Leadership and people-management skills.
Strong customer service skills and experience.
Proficient computer skills, including word processing, spreadsheet, and presentation applications.
Strong project management skills.
Excellent communication skills.

Nice To Haves

Master’s degree.
Degree in Engineering or Computer Science.
Project Management Professional (PMP) certification.

Responsibilities

Ensure Jabil is integrated into the customer’s technology roadmap.
Serve as a technical expert on the customer’s products and technology.
Develop, manage, and deliver highly complex technology projects, including detailed statements of work, business proposals, project schedules and financials, design service agreements, and multiple global projects.
Present and sell Jabil’s technology to assigned customers or programs, including presentations to senior-level external engineers.
Act as the main escalation point between Jabil Design and the mass-production Business Unit.
Own the primary relationship with the customer’s design and central engineering group, support its technical projects, and serve as the contact for technical questions between Jabil and the customer.
Establish strategic direction for Jabil Design and Product Development teams.
Sell and increase customer exposure to Jabil Technology Services, including design, layout, and Global Operations Services.
Serve as the primary contact for early supplier involvement in new customer R&D projects.
Use tools to monitor costs and cost trends and continuously improve value.
Manage the Jabil Design forecast and Workcell statement process.
Manage the Business Unit’s global technical team and Jabil development operations for a particular customer.
Maintain accountability for project ROI.