Technical Business Consultant (Global Trade Compliance)

QAD•Atlanta, GA

11d•Remote

About The Position

QAD is seeking a senior Global Trade Compliance Technical Business Consultant for a North American pre-sales role. The consultant serves as a domain and solutions expert alongside a Global Trade Compliance Sales Executive, translating complex compliance requirements into product demonstrations, proof-of-concept exercises, and executive presentations that support sales opportunities. This is not a post-sale implementation role. The consultant owns the technical dimension of sales cycles, from discovery and requirements mapping through customized demonstrations, RFP/RFI responses, and technical objection handling. The role requires hands-on knowledge of global trade compliance and the technical ability to configure, demonstrate, and troubleshoot GTC software, as well as the communication skills to present credibly to compliance, IT, and executive stakeholders. The successful candidate understands Foreign Trade Zone structures, Customs and Border Protection, Importer of Record obligations, classification, screening, trade agreements, duty drawback, and export controls. They can build demo environments tailored to a prospect’s industry and compliance needs and explain how AI can support trade compliance processes, including classification, screening, document processing, duty optimization, and regulatory monitoring. The consultant partners closely with the Sales Executive on account strategy and contributes technical proposals, RFP responses, and proof-of-concept documentation.

Requirements

6–8+ years of hands-on global trade compliance experience as a practitioner or in technical pre-sales/solutions consulting for a GTC software vendor.
Deep technical proficiency with at least one major GTC platform, with demonstrated ability to configure and demonstrate solutions.
Domain knowledge spanning Foreign Trade Zones, including grantee, operator, and user structures; CBP compliance; IOR obligations; HTS/HS classification; denied-party and sanctioned-entity screening; FTA qualification and rules of origin; duty drawback; and export controls.
Knowledge of North American territory coverage and vertical market dynamics in manufacturing, aerospace and defense, automotive, life sciences, retail/e-commerce, and high-tech.
Executive presence and polished communication skills for audiences ranging from IT and compliance teams to CFOs and COOs.
Solid foundation in AI and its applications to trade compliance, with the ability to articulate value in terms of accuracy, auditability, and regulatory defensibility.
Collaborative operating style and ability to partner with a Sales Executive, align on account strategy, and balance leading with enabling the account executive.
Ability to build and deliver custom demo environments for prospect-specific scenarios.
Strong written communication skills for technical proposals, RFP responses, and proof-of-concept documentation.
Experience with modern sales technology such as Gong, Outreach, and Vidyard, and use of AI tools to increase personal productivity.
Preparation-oriented approach, including thorough prospect research and customization of demonstrations.
Curiosity and commitment to continuous learning about regulatory, trade policy, trade agreement, and software developments.

Responsibilities

Own the technical dimension of sales cycles, from discovery and requirements mapping through customized demonstrations, RFP/RFI responses, and technical objection handling.
Translate complex compliance workflows and regulatory requirements into structured product demonstrations and solution architectures.
Configure, demonstrate, and troubleshoot at least one enterprise Global Trade Compliance software solution.
Build and deliver custom demonstration environments for specific prospects, verticals, pain points, or compliance scenarios.
Present live software demonstrations, technical architecture overviews, and business-case ROI narratives to technical, compliance, and executive audiences.
Explain the value of AI in trade compliance, including classification automation, screening accuracy, intelligent document processing, duty optimization, and regulatory change monitoring.
Work in close partnership with the Sales Executive, aligning on account strategy and supporting the commercial narrative.
Prepare technical proposals, RFP responses, and proof-of-concept documentation.
Research prospect accounts and prepare tailored demonstrations and presentations.
Stay current on CBP regulatory changes, tariff policy shifts, trade agreement developments, and GTC software capabilities.