Technical Business Analyst

ICF•Reston, VA

2d•$67,355 - $114,503•Remote

About The Position

ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Centralized Ops, Analytics & Technology group. The IT Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. Support project delivery on IT projects for the energy efficiency and utility sectors, including partnering with ICF subject matter experts on project execution.

Requirements

Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field
2+ years of experience supporting business analysis, IT systems, or software development projects
Experience gathering requirements and creating documentation such as use cases, process flows, and requirements specifications
Experience testing software, tracking issues, and collaborating with developers to ensure requirements are met
Proficiency with Microsoft Office applications, including Excel, Visio, and PowerPoint

Nice To Haves

Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
Experience with testing software, tracking issues, and working with developers to ensure that requirements are being met
Experience with content management systems, including user roles, configuration, and content editing
Ability to write basic HTML and SQL, experience in Data Integration and knowledge of reporting tools like Cognos, Microsoft Power BI.
Knowledge of Project, Change, Configuration and Release management is a plus

Responsibilities

Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
Work with stakeholders of IT systems to define the system requirements and design approach
Communicate regularly and effectively with team members as to the status of various tasks, including presenting during status update meetings
Develop an understanding of the client processes and procedures and assist with making improvements relative to technology
Work with a team of senior technologists and to deliver solutions for clients
Support users through training, as well as provide one-on-one technical assistance