Technical Business Analyst

Jefferson Capital Systems•Sartell, MN

About The Position

The Technical Business Analyst is an integral member of the development team and serves as a liaison facilitating collaboration among Business Lines, Infrastructure, and other development team members for new projects and enhancements. The role acts as the technical expert for the applications it supports. Responsibilities include gathering user requirements for new projects, testing new and modified applications, documenting processes, and using an understanding of MS SQL Server to validate inputs and outputs from various systems. The position also helps identify new ways to leverage information to influence business decisions at all levels.

Requirements

  • College degree in Computer Science, Information Systems, or a related field, or 4+ years of related experience.
  • Proven track record of successfully gathering, analyzing, and documenting project requirements.
  • Ability to extract requirements from business areas and document them as clear, actionable tasks.
  • Excellent organizational, communication, and time management skills.
  • Ability to present information effectively and respond to questions from groups, including peers and managers.
  • Ability to use a systematic, disciplined, analytical, and logical approach to problem solving.
  • Experience with SQL, such as T-SQL, PostgreSQL, or Oracle SQL, including writing complex and efficient queries.
  • Demonstrated ability to use Microsoft 365 Copilot or other AI tools to enhance business analysis activities, such as requirements gathering, documentation, and data analysis.
  • Self-motivated, requiring minimal direct supervision or assistance to complete tasks.
  • Ability to contribute to a team-oriented, collaborative environment.
  • Passion for learning, embracing new challenges, and having fun.

Nice To Haves

  • Experience in the financial services industry, such as credit, banking, or insurance.
  • Experience working in agile scrum environments.
  • Experience with SAS, including writing complex and efficient queries.

Responsibilities

  • Develop an in-depth understanding of Jefferson Capital business processes, systems, and core data assets.
  • Capture information from multiple sources, reconcile conflicts, and research current processes to understand requests.
  • Translate functional requirements provided by the business into technical requirements.
  • Work with other development team members to develop new solutions and enhance existing products.
  • Develop test cases for new and existing features, perform QA testing, work with business units to develop and execute user acceptance tests, and log and track defect status.
  • Support the formal Project Management Life Cycle, Software Development Life Cycle, and Change Management Process.
  • Communicate effectively with all levels of the organization.
  • Take ownership of delivered products to ensure they perform as expected and are free from defects.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending accounts
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance
  • Pet insurance
  • Employee discount program
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