Technical Business Analyst

Jefferson Capital Systems•Sartell, MN

About The Position

The Technical Business Analyst is an integral member of the development team and serves as a liaison between Business Lines, Infrastructure, and other development team members for new projects and enhancements. The role is the technical expert for supported applications and is responsible for gathering user requirements, testing new and modified applications, and documenting processes. An understanding of MS SQL Server supports validation of inputs and outputs from various systems. The analyst also helps identify ways to use information to influence business decisions at all levels.

Requirements

  • College degree in Computer Science, Information Systems, or a related field, or 4+ years of related experience.
  • Proven track record of successfully gathering, analyzing, and documenting project requirements.
  • Ability to extract requirements from business areas and document them as clear, actionable tasks.
  • Excellent organizational, communication, and time management skills.
  • Ability to present information effectively and respond to questions from groups, including peers and managers.
  • Ability to use a systematic, disciplined, analytical, and logical approach to problem solving.
  • Experience with SQL, such as T-SQL, PostgreSQL, or Oracle SQL, including writing complex and efficient queries.
  • Demonstrated ability to use Microsoft 365 Copilot or other AI tools to enhance business analysis activities, such as requirements gathering, documentation, and data analysis.
  • Self-motivated and able to complete tasks with minimal direct supervision or assistance.
  • Ability to contribute to a team-oriented, collaborative environment.
  • Passion for learning, embracing new challenges, and having fun.

Nice To Haves

  • Experience in financial services, such as credit, banking, or insurance.
  • Experience working in Agile Scrum environments.
  • Experience with SAS, including writing complex and efficient queries.

Responsibilities

  • Develop an in-depth understanding of Jefferson Capital business processes, systems, and core data assets.
  • Capture information from multiple sources, reconcile conflicts, and research current processes to understand requests.
  • Translate business-provided functional requirements into technical requirements.
  • Work with development team members to develop new solutions and enhance existing products.
  • Develop test cases for new and existing features, perform QA testing, work with business units to develop and execute user acceptance tests, and log and track defect status.
  • Support the formal Project Management Life Cycle, Software Development Life Cycle, and Change Management Process.
  • Communicate effectively with all levels of the organization.
  • Take ownership of delivered products to ensure they perform as expected and are free from defects.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending accounts
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance
  • Pet insurance
  • Employee discount program
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