Technical Business Analyst 1
About The Position
The Technical Business Analyst works within the Technology Department to connect business needs with technology solutions. The role supports integrations, ERP enhancements and upgrades, automation initiatives, and third-party applications, partnering with business teams, vendors, and technology partners to deliver effective solutions. The position reports directly to the Director of Operations and is classified as exempt. The job description notes that it is not a comprehensive list of all activities, duties, or responsibilities, which may change with or without reasonable notice.
Requirements
- Strong attention to detail and organizational skills.
- Comfort using Microsoft Suite.
- Ability and willingness to learn new technologies and skillsets.
- Ability to troubleshoot and pinpoint technical issues.
- Good communication and problem-solving skills.
- Ability to manage multiple priorities.
- Experience working in an enterprise environment and using Agile or Scrum methodologies.
- Basic familiarity with API testing and authentication protocols.
- Experience authoring technical documentation.
- Familiarity with enterprise-level ERP systems and ecommerce platforms.
- Experience with data manipulation techniques such as content enrichment, data translation, or data cleansing.
Nice To Haves
- Associate or bachelor's degree, preferably in Business, Finance, IT, or Data Analytics.
Responsibilities
- Act as a liaison between SES, technology partners, and vendors to gather, analyze, document, and support enterprise-level requirements and projects.
- Collaborate and communicate with internal departments, translating business needs for external parties to achieve business requirements.
- Develop and manage implementation and testing of user stories throughout the development lifecycle.
- Support enterprise integration efforts by utilizing and maintaining Power Platform and Boomi (iPaaS).
- Build, test, and roll out business templates through Docentric.
- Identify business pain points and use existing internal tools to address them.
- Document business processes, process improvements, workflows, and systems design across the development lifecycle.
- Test ERP updates, integrations, and automations to ensure accuracy, efficiency, and security across platforms.
- Meet the stated success metrics, including timely delivery of assigned user stories, testing quality, current process documentation, reduced post-sign-off requirement changes, and positive partner feedback.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
