Technical Author
About The Position
MSX International is seeking a Technical Author to create, edit, and maintain technical documentation that turns complex automotive, engineering, service, and operational information into clear, user-friendly content. This role is based on-site at the company’s headquarters in Fountain Valley, California, and works closely with engineers, technicians, and subject matter experts. The Technical Author develops service information, repair procedures, work instructions, and reference materials; gathers and verifies information from technical sources and experts; and ensures documentation is accurate, consistent, complete, and aligned with established standards and Hyundai requirements. The role also manages reviews, document revisions, approvals, version control, deliverables, stakeholder feedback, and publication of approved content. The position is suited to an automotive professional with strong technical writing skills and knowledge of vehicle systems, diagnostics, service procedures, and repair documentation. The stated hourly pay range is $30–$37, with compensation decisions based on factors including skills, experience, training, and business needs. MSX International is an equal opportunity employer.
Requirements
- Automotive experience is required; relevant backgrounds may include Technician, Shop Foreman, Service Advisor, Technical Trainer, Field Engineer, Technical Writer, or similar roles.
- Strong understanding of vehicle systems, diagnostics, service procedures, and repair documentation.
- Strong technical writing, editing, and proofreading skills.
- Ability to understand and interpret complex technical information and convert it into clear documentation.
- Proficiency with Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
- Experience with document control, revision management, and review workflows.
- Ability to work independently and collaborate effectively with engineers, technicians, and cross-functional teams.
- Strong written and verbal communication skills.
- Highly detail-oriented and organized, with the ability to manage multiple documentation projects.
Nice To Haves
- Interest in automotive technology and technical communication.
- Experience in technical writing, service information authoring, automotive service documentation, engineering documentation, technical training content development, quality or process documentation, maintenance or repair manual authoring, or manufacturing process documentation.
Responsibilities
- Develop and maintain technical documentation, service information, repair procedures, work instructions, and reference materials.
- Gather and verify information from technical sources, existing documentation, engineers, technicians, and subject matter experts.
- Translate complex automotive systems, diagnostics, repair processes, and technical concepts into clear, organized, audience-focused documentation.
- Create and update procedures, tables, diagrams, and supporting materials.
- Manage document reviews, version control, revision histories, approvals, and publishing processes.
- Track deliverables, deadlines, stakeholder feedback, and open issues.
- Ensure documentation is accurate, consistent, complete, easy to understand, and aligned with established standards and Hyundai standards.
- Support publication and release of approved documents.
Benefits
- Exposure to cutting-edge automotive technology.
- Collaboration with industry-leading engineers and technical professionals.
- Opportunity to create documentation technicians rely on every day.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
