Technical Author

MSX International•Fountain Valley, CA
•$30 - $37•Onsite

About The Position

MSX International is seeking a Technical Author to create, edit, and maintain technical documentation that turns complex automotive, engineering, service, and operational information into clear, user-friendly content. The role is based on-site at the client’s headquarters in Fountain Valley, California, and involves close collaboration with engineers, technicians, and subject matter experts. The Technical Author develops technical service information, repair procedures, work instructions, and reference materials; gathers and verifies information from technical sources and experts; and produces accurate, audience-focused documentation. The role also manages document reviews, revisions, version histories, approvals, tracking, and publication, ensuring content is accurate, consistent, complete, and aligned with established standards, including Hyundai standards. The position is suited to an automotive professional with strong technical communication skills and experience with vehicle systems, diagnostics, service procedures, or repair documentation. The disclosed hourly compensation range is $30 to $37, with actual compensation dependent on factors including skills, experience, and training.

Requirements

  • Automotive experience is required; examples include Technician, Shop Foreman, Service Advisor, Technical Trainer, Field Engineer, or Technical Writer.
  • Strong understanding of vehicle systems, diagnostics, service procedures, and repair documentation.
  • Strong technical writing, editing, and proofreading skills.
  • Ability to understand and interpret complex technical information.
  • Proficiency in Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
  • Experience with document control, revision management, and review workflows.
  • Ability to work independently and collaborate with engineers, technicians, and cross-functional teams.
  • Strong written and verbal communication skills.
  • Ability to manage multiple documentation projects simultaneously.

Nice To Haves

  • Background in technical writing, service information authoring, automotive service documentation, engineering documentation, technical training content development, quality or process documentation, maintenance or repair manual authoring, or manufacturing process documentation.
  • Interest in automotive technology and technical communication.

Responsibilities

  • Develop and maintain technical service information, repair procedures, work instructions, and reference materials.
  • Gather and verify information from technical sources, existing documentation, engineers, technicians, and subject matter experts.
  • Translate complex automotive systems, diagnostics, and repair processes into clear, accurate, audience-focused documentation.
  • Create and update procedures, tables, diagrams, and supporting documentation.
  • Manage document reviews, version control, revision histories, updates, and approval processes.
  • Track deliverables, deadlines, stakeholder feedback, and open issues.
  • Ensure documentation is accurate, consistent, complete, easy to understand, and aligned with established standards, including Hyundai standards.
  • Support the publication and release of approved documents.

Benefits

  • Exposure to cutting-edge automotive technology.
  • Collaboration with industry-leading engineers and technical professionals.
  • Opportunity to make a direct impact by creating documentation technicians rely on every day.
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