Technical Assistant - Commercial Lines

Jencap•Red Bank, NJ

8h•Onsite

About The Position

Jencap is one of the largest wholesale insurance intermediaries in the United States, specializing in wholesale brokerage, binding authority, and program management. The company fosters a collaborative and driven team environment, empowering individuals to find solutions and providing tools and development opportunities for successful careers. The Commercial Technical Assistant role involves providing technical underwriting support for assigned accounts and agencies, as well as making individual underwriting decisions on referred accounts. This is an in-office position located in Red Bank, NJ.

Requirements

Bachelor’s Degree or equivalent.
Minimum of 1-3 years of similar related job experience.

Responsibilities

Effectively communicate with agent or broker clients, company underwriters, internal staff and management to obtain additional information, quote rates, present proposals, explain company underwriting policies and coverage offerings, as well as servicing existing accounts.
Assist marketing department, staff and other internal departments in resolving problems and questions. Assist in the development and implementation of new marketing strategies.
Appropriate and timely response to questions posed by brokers, clients, underwriters and other company person
Meet regularly with the broker/underwriting teams on strategy, tactics and follow-up.
Rate policies, endorsements, etc. or review previously rated policies for proper rating. Knowledge of rating manuals and application of same.
Develop information for the processing of new or renewal policies, loss runs and knowledge of automated systems.
Prepare quotations and proposals for broker client and assist underwriter by answering or fielding questions from broker clients and company personnel.
Enter and/or research information in the company ImageWright system and apply this information in accordance with department workflow procedures.
Request additional information from broker necessary for the proper processing of applications, endorsements, and cancellations including any underwriting related report from external sources. Perform routine follow-ups and referrals for same.
Assist underwriters by handling broker’s verbal and written requests or comments concerning applications, endorsements, cancellations or etc.
Assist underwriters by processing a preliminary evaluation of company loss experience for individual accounts.