Technical Assistant - Commercial Insurance
Northbridge Financial Corporation•Montreal, QC
About The Position
Northbridge Insurance Technical Assistants interpret customer service requests and gather relevant information to allow for quick and accurate processing of inquiries. They work closely with our underwriters and brokers to provide technical and administrative support to them. Our Technical Assistants are passionate about maintaining strong relationships with our underwriters and brokers – this means emails and phone calls don’t go unanswered.
Requirements
- Organizing and prioritize work assignments
- Keyboarding and data entry
- Identify and understand customer needs
- Previous experience in an office environment
- Ease of working in an IT environment and using various systems
- Data entry experience
- Team-first mentality
- French (mandatory)
- English an asset
Responsibilities
- Interpret customer service requests
- Gather relevant information for quick and accurate processing of inquiries
- Provide technical and administrative support to underwriters and brokers
- Maintain strong relationships with underwriters and brokers
- Ensure emails and phone calls are answered promptly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
