Commercial Technical Assistant

The Jonus GroupPittsburgh, PA
Hybrid

About The Position

Seeking a detail-oriented and motivated Commercial Technical Assistant to join a growing team. This role is pivotal in supporting our service team by handling ID cards, policy detailing, and addressing basic client inquiries.

Requirements

  • Property & Casualty (P&C) license required.
  • 1-3 years of relevant experience in the insurance industry.
  • Proficiency in Epic software is preferred.
  • Strong phone communication skills, attention to detail, ability to articulate clearly, and a commitment to providing excellent customer service.

Responsibilities

  • Process ID cards and policy details with accuracy and efficiency.
  • Respond to basic client inquiries via phone and email, ensuring clear and professional communication.
  • Collaborate with the service team and Account Manager to support client needs.
  • Utilize Epic software to manage and update client accounts.
  • Work with carriers such as CHUBB, Cincinnati, Travelers, FCCI, Selective, and Philadelphia to ensure seamless policy management.

Benefits

  • Competitive benefits package
  • 401(k)
  • Paid time off
  • Professional development opportunities
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