Technical Architect

CNXCincinnati, OH
$82,202 - $137,186Hybrid

About The Position

The Technical Architect will lead the design, development, and implementation of portals using Salesforce Service Cloud and Experience Cloud; Document functional specifications; Communicate project vision and solution design to development staff; ensure compliance with industry standards and best practices; Provide oversight and leadership for solution implementation; guide development team and liaise between internal teams; Communicate complex technical issues and advise stakeholders on design updates and potential risks and challenges.

Requirements

  • Salesforce CRM Development and Administration
  • App Development
  • Lightning
  • Scripting
  • Cloud Security
  • Database Management
  • Permanent U.S. work authorization is required for this position (no visa sponsorship available).
  • Must reside in the United States or have a valid U.S. address for residence.

Responsibilities

  • Lead the design, development, and implementation of portals using Salesforce Service Cloud and Experience Cloud
  • Document functional specifications
  • Communicate project vision and solution design to development staff
  • Ensure compliance with industry standards and best practices
  • Provide oversight and leadership for solution implementation
  • Guide development team and liaise between internal teams
  • Communicate complex technical issues and advise stakeholders on design updates and potential risks and challenges

Benefits

  • medical, dental, and vision insurance
  • comprehensive employee assistance program
  • 401(k) retirement plan
  • paid time off and holidays
  • paid learning days
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