Technical Architect

Stitch Consulting Services, Inc.
Hybrid

About The Position

As a Technical Architect at Stitch, you operate at the intersection of Braze and everything around it—CDPs, CRMs, data warehouses, middleware, and custom APIs. You design and build end-to-end integrations across the full ecosystem and write production-quality code in Python or JavaScript to make it all run. You don't just sketch architectures; you build them, debug them, and optimize them for scale. When something breaks, you're the one who finds it: digging through logs, network traces, and API tooling until you have an answer and a fix. You lead technical workstreams with a clear point-of-view, mentor Consultant Technical Architects to grow the team's depth, and help clients make smart decisions about the technical approach that's right for their environment.

Requirements

  • 5–9 years of marketing technology consulting experience or applicable experience in technical roles with integration and architecture focus.
  • Proficient in Python or JavaScript. Comfortable writing production-quality integration code.
  • Experience leading technical workstreams on client projects.
  • Experience with data integration platforms (e.g., Snowflake, Databricks).
  • Experience leveraging AI code editors in your daily work (e.g., Cursor).
  • Client-facing experience within an agency or consultancy required.
  • Must be eligible to work in the United States, UK, or Canada without visa sponsorship.
  • Advanced Liquid: complex logic, nested conditions, data transformations, error handling, and Connected Content.
  • Python and/or JavaScript: functional scripts for middleware, automation, and authentication management.
  • Custom API integrations: REST, webhooks, authentication flows. Complex Postman request chaining and automated testing.
  • SQL for data analysis and transformation logic. Complex JOINs and INSERT functions—comfortable querying directly in Snowflake or Databricks.
  • Data architecture: schema design for complex use cases, normalization, performance considerations—including lakehouse and cloud data warehouse patterns.
  • Segment/CDP: advanced configuration, ID resolution, custom transformations, issue diagnosis.
  • SDK implementations and mobile/web troubleshooting with code samples.
  • Debugging: logs, network traces, API responses, Chrome DevTools.
  • Comprehensive documentation: client-ready data flow, user flow, and experience diagrams with standard notation. Clear guidance and explanations of architected solutions, decisions made, future versions, testing plans, and go-live approaches.

Nice To Haves

  • Familiarity with Databricks (Delta Lake, notebooks, Unity Catalog) and/or Snowflake (data sharing, Snowpipe, dynamic tables) as data sources powering downstream marketing activation is a big bonus!

Responsibilities

  • Partner directly with clients to design and implement custom API integrations (REST, webhooks, authentication flows) between Braze and client systems.
  • Architect data ingestion—event schemas, data models, and integration patterns (batch, streaming, event-driven) optimized for scale, including pipelines sourced from Snowflake and Databricks environments.
  • Write Python and/or JavaScript for middleware development, automation, and authentication flows.
  • Configure advanced Segment/CDP environments: ID resolution, custom transformations, workspace management, issue diagnosis—including connections to cloud data platforms.
  • Support SDK implementations and troubleshoot mobile/web integration issues with code samples and best practices.
  • Debug integration failures using logs, network traces, API testing tools, and Chrome DevTools.
  • Lead technical workstreams within larger project plans. Balance technical perfection with timeline pragmatism.
  • Create client-ready technical documentation: architecture diagrams, API specs, data dictionaries, runbooks.
  • Mentor Consultant Technical Architects on integration approaches, troubleshooting, and client communication.
  • Manage your time to meet billable targets of 36+ hours per week.
  • Travel up to 20% for client meetings, workshops, and onsite engagements.
  • Lead requirements, validation, and ideation sessions with technical and business stakeholders.
  • Advise clients on solution and platform tradeoffs. Navigate ambiguity and translate between marketers and developers.
  • Build relationships with client technical leads. Become the Technical Architect they trust and request.
  • Solve non-standard problems creatively. Identify process improvements for integration delivery.
  • Own outcomes on your technical workstream. Lead without being asked.
  • Share feedback with peers regularly that makes all of us better. Mentor junior members on diagnostic approaches and problem-solving.

Benefits

  • Flexible PTO policy
  • Monthly tech stipend
  • Paid parental leave
  • Medical, dental, vision, and life insurance
  • In-person onboarding experience at our HQ in Indianapolis, Indiana
  • Free mental wellness resources
  • Medical, dental, vision, and life insurance
  • 401k with company match
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