Technical Architect - IVAPP Provisioning SME

Infosys•Temple Terrace, FL

About The Position

As an Architecture Consultant 2, the Technical Architect will support architecture consulting for customer solutions, with a focus on Teleco OSS and IVAPP (Fios Provisioning). The role involves gathering and analyzing system requirements, designing scalable and secure architectures, assessing technology options, and supporting integration, deployment, and operational activities. The architect will collaborate with clients and internal teams, help resolve complex technical issues, document architectural solutions, and facilitate knowledge transfer and quality standards. The Infosys Engineering unit focuses on product-centric value delivery through innovative engineering solutions. It uses data-first engineering and value-stream management, including AI, machine learning, and predictive analytics, to improve delivery processes and accelerate time to market. The role contributes to engineering innovation and the delivery of intelligent insights for stakeholders.

Requirements

  • Teleco OSS experience.
  • Subject matter expertise in IVAPP (Fios Provisioning).
  • C++, Python, and Java skills.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Applicants must be authorized to work in the United States.

Nice To Haves

  • Work experience in the Service Fulfillment (SF) domain.

Responsibilities

  • Participate in customer discussions to gather and analyze system requirements for performance, security, and scalability.
  • Suggest solution architectures, contribute to technical framework development, support enterprise architecture definition, and drive design creation.
  • Identify suitable technologies and tools and compare them against client business requirements to recommend architectural options.
  • Participate in developing integration strategies based on proof-of-concept validation of proposed architectural solutions.
  • Support knowledge transfer and adherence to quality standards, and contribute to build and deployment automation strategy.
  • Collaborate with development teams to resolve complex technical issues during build, deployment, support, and rollout.
  • Analyze system performance based on implemented architectural solutions and help identify risks in the system landscape.
  • Create artifacts documenting architectural frameworks and technical solutions for the team's knowledge repository.
  • Communicate proactively with internal teams and clients to maintain alignment with business objectives.
  • Keep current with technical advancements and maintain standards to support effective recommendations and smooth transitions.

Benefits

  • Medical, dental, vision, and life insurance.
  • Long-term and short-term disability insurance.
  • Health and dependent care reimbursement accounts.
  • Accident, critical illness, hospital indemnity, and legal insurance.
  • 401(k) plan and contributions dependent on salary level.
  • Paid holidays and paid time off.
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