Technical Architect

DryvIQ, Inc.

About The Position

The Technical Architect (TA) position is responsible for designing, architecting, and implementing solutions for large-scale enterprise clients. You could be deploying DryvIQ solutions as a lead or as part of a team, depending on the scope of the project. You must be able to lead clients through the project lifecycle, architecting and implementing their solution with confidence and precision. You must project confidence in your solutions and be able to handle challenging situations on the fly. The TA is the client-facing representative of DryvIQ. Your primary goal is customer satisfaction and professionalism is mandatory of any TA. Key areas of experience include knowledge of Content Management (ECM, OCR, Cloud Content Management) platforms preferred, Linux, Kubernetes, unstructured data management, and knowledge of AI and machine learning technologies desired.

Requirements

Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field (or equivalent hands-on technical experience)
7+ years of proven success in Professional Services or Enterprise Data Management, demonstrating measurable impact across multiple complex customer engagements
Led complex, large-scale enterprise initiatives with extensive dependencies and technical challenges, delivering measurable business outcomes and customer success
Experience in the usage of Artificial Intelligence (AI)
Understanding of line of business systems and back-end systems integration
Expert-level presentation and communication skills, with the ability to engage both executive and technical stakeholders confidently
The ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong partner and customer relationship management skills with a history of co-developing and delivering joint technical solutions.
Proven track record of delivering projects under pressure, with a high degree of professionalism, adaptability, and ownership.
Advanced project management and problem-solving skills, including conflict resolution, stakeholder alignment, and execution excellence.
Strong problem-solving mentality leveraging internal and/or external resources, conflict resolution, and follow-through with clients
Knowledge of document repositories such as SharePoint Online, OneDrive for Business, Box, Dropbox for Business, GSuite
Knowledge and understanding of cloud-based platforms, Azure and AWS
Must demonstrate scripting and automation skillset: PowerShell or equivalent programming/scripting languages (e.g., Python, Bash).
Data platforms: Advanced SQL skills using SQL Server and PostgreSQL.
Containerization and orchestration: Working knowledge of Kubernetes and Linux-based environments.

Nice To Haves

Digital Transformation, OCR Conversation, Content Migration OR Data Migration Experience highly desired
Enterprise Content Management (ECM)
Data Migration
Data Security
Data Privacy
DLP (Data Loss Prevention)
Data Classification
Data Governance
Information Protection
Security Compliance
Data Protection

Responsibilities

Implement solutions for large enterprise clients, including Design, Planning, Installation, Configuration, Remediation, and Validation
Create documentation to supplement core product documentation
Troubleshoot and test features and fixes for your clients
Ensure projects are deployed smoothly with confidence and delivered on time
Establish trusted technical advisor relationships with clients
Consistently receive positive customer feedback
Contribute to the development of standardized processes and best practices
Review project estimates and statements of work
Own the delivery of the statement of work to ensure key success criteria is met
Create architectural diagrams
Notify sales of opportunities for DryvIQ product expansion
Interface with Engineering, Sales, Marketing, and Support to ensure the success of our clients