Technical Architect

Cenero•Malvern, NC

2d•$145,750 - $165,750•Hybrid

About The Position

The Technical Architect owns the design of solutions spanning multiple products, teams, and systems across Cenero’s software portfolio. This includes internal and client-facing web applications supporting AV Sales, Integration, and Managed Services, as well as the business systems behind them. The role works across Product, Engineering, IT, and Data on cross-team challenges such as shared product data, platform integrations, and delivery pipelines. It defines how solutions come together while partnering with Product Owners, who prioritize and deliver work within their teams. The role does not own a backlog or development team; success is measured by whether designs are implemented as intended and achieve the expected business outcomes. The Technical Architect leads architectural change across multiple teams, from discovery through implementation. Responsibilities include framing complex problems, assessing current systems and constraints, evaluating solution options, defining data ownership and integration patterns, planning an ERP migration, modernizing applications, and maintaining architecture standards and decision records. The role also owns engineering DevOps, builds prototypes and proofs of concept, and designs AI tooling and delivery guardrails that are independent of any single model or vendor. The position partners with Security Engineering to address identity, authorization, secrets management, observability, and customer-data use with AI tools, ensuring designs meet SOC 2 and GDPR requirements. It builds alignment across Product, Engineering, and IT; documents designs; breaks work into sprint-sized packages; stays involved through implementation; collaborates with contractors and Ricoh Japan engineering teams; and mentors colleagues. The position is eligible for a hybrid work arrangement and may require up to 10% travel.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related technical discipline, or equivalent work experience.
7–10 years of progressive experience in software engineering, systems integration, or enterprise architecture, including at least 3 years designing solutions spanning multiple applications.
Demonstrated experience leading architectural change across multiple teams, from discovery through implementation.
Experience defining systems of record, data ownership, and integration patterns across multiple applications or databases.
Experience with .NET and C# application architecture, relational data modeling, and REST API design in production environments.
Hands-on experience using AI development tools such as Claude Code or Cursor in real-world engineering work, with the judgment to validate their output.
Experience designing and managing CI/CD pipelines and DevOps practices across multiple teams.
Application architecture across the Microsoft stack, including C#, ASP.NET Core, and .NET.
Relational data modeling and SQL at production scale, including query performance and indexing.
REST API design, versioning, and backward compatibility.
Integration patterns including synchronous and asynchronous APIs, event-driven design, batch processing, and ETL or middleware tools.
Cloud platform architecture, CI/CD pipeline design, and DevOps practices.
Front-end architecture with React and TypeScript, including migration of legacy applications to modern frameworks.
Proficiency with AI development tools such as Claude Code and Cursor, and ability to design AI workflows independent of a particular model or tool.
Security and compliance architecture, including identity, authorization, secrets management, and SOC 2 and GDPR requirements.
Ability to use architecture documentation and diagramming tools such as Lucidchart, Miro, or similar.
Proficiency in Microsoft Office 365 and collaboration tools such as Teams and SharePoint.
Ability to build alignment and make architectural decisions across teams without relying on direct authority.
Clear, professional communication across organizational levels and ability to translate technical trade-offs into business terms.
Ability to identify root causes, own design outcomes, and follow initiatives through implementation.
Ability to manage multiple concurrent initiatives and maintain accurate, thorough design documentation.
Ability to travel to company locations, partner offices, and conferences, and safely operate a motor vehicle or use ground or air transportation as needed.

Nice To Haves

Experience with ERP or CRM platforms and migrations, such as Microsoft Dynamics, Q360, or Great Plains.
Background in or exposure to the audiovisual, unified communications, managed services, or enterprise technology industry.
Microsoft Certified: Azure Solutions Architect Expert (AZ-305) or equivalent cloud architecture certification.
TOGAF or equivalent enterprise architecture framework certification.
CISSP or equivalent information security certification.
Experience with Microsoft Azure cloud architecture.

Responsibilities

Translate complex cross-team challenges into clearly defined problems that can be prioritized, sequenced, and funded.
Lead discovery with Product Owners, software engineers, IT, and data teams to assess current systems and identify constraints, dependencies, and root causes.
Quantify the business impact of current-state issues, including time, rework, risk, and revenue.
Develop and evaluate build, buy, and integration options, outlining trade-offs in cost, effort, risk, performance, security, and total cost of ownership.
Define systems of record, data ownership, and integration patterns across product applications and business systems, including Microsoft Dynamics CRM, Q360, and Great Plains.
Plan architecture for the upcoming ERP migration, sequencing cutovers into phased, reversible steps that minimize disruption and deliver value incrementally.
Guide application modernization by defining target architectures and migration approaches.
Establish and maintain reference architectures, design standards, and architecture decision records.
Own engineering DevOps, including CI/CD pipelines, environment strategy, and release standards.
Build prototypes and proofs of concept to validate designs before handoff to Scrum teams for production development.
Design AI tooling, harnesses, and delivery guardrails, including automated code review and test generation, independent of any single LLM or vendor.
Partner with Security Engineering on identity and authorization, secrets management, observability, and customer-data use with AI tools, ensuring designs meet SOC 2 and GDPR requirements.
Build agreement on proposed designs across Product, Engineering, and IT, and escalate disagreements early with balanced recommendations.
Document agreed architecture clearly enough for Software Engineering management to enforce and Scrum teams to begin implementation.
Break designs into sprint-sized work packages and partner with Product Owners on prioritization, remaining engaged through implementation.
Collaborate with outside contractors and Ricoh Japan engineering teams on shared architecture and integration standards.
Mentor engineers, analysts, and Product Owners to strengthen technical decision-making.
Foster a culture of quality, ownership, and exceptional performance in line with Cenero’s Core Values.
Perform other duties as assigned.

Benefits

Medical, dental, vision, and prescription coverage through a PPO or HDHP, beginning on the first day of employment.
401(k) investment plan with company match.
Health Savings Account (HSA).
Flexible Spending Account (FSA).
Dependent Care Spending Account (DCA).
Company-paid life insurance for employees.
Company-paid short-term disability.
Optional long-term disability.
Paid vacation time and paid holidays annually.
Paid time off awarded at hire.
On-site gym, weight room, and locker room.
Tuition assistance programs.
Employee referral program.
Opportunities to network and connect.
Free coffee.