Technical Architect Team Lead

VibeIQ•Boston, MA

7d•$150,000 - $200,000

About The Position

The Technical Architect Team Lead is a senior, hands-on role combining deep technical execution with strategic oversight. This person owns the architecture and implementation of complex customer solutions while providing mentorship and direction across the Professional Services team. The role includes writing and reviewing code and advising executive stakeholders on platform strategy. The position leads end-to-end technical architecture for customer implementations, including integrations, complex data flows, non-standard requirements, data onboarding, and migration. It also serves as a technical lead on customer engagements, supports troubleshooting and escalations, and advises enterprise customers on platform fit, scalability, and future-state architecture. The Technical Architect Team Lead partners with Sales, Customer Success, Product, and Engineering; mentors Technical Architects and Functional Consultants; and helps improve technical design processes, reference architectures, documentation, and reusable delivery assets.

Requirements

10+ years in solution architecture, technical consulting, or enterprise SaaS delivery.
Strong industry background in retail, footwear, or apparel.
Hands-on experience with integrations, data migration, customization, and troubleshooting.
Demonstrated ability to advise executive stakeholders on complex technology decisions.
Excellent communication skills across technical and executive audiences.

Nice To Haves

Experience with PLM platforms; FlexPLM is strongly preferred.

Responsibilities

Own end-to-end technical architecture for customer implementations, including integrations, complex data flows, and non-standard requirements.
Design and support bi-directional integrations with ERP, PLM, PIM, DAM, BI, and other enterprise systems; define API patterns, sync strategies, and error-handling approaches.
Lead data onboarding and migration efforts, including mapping, transformation, validation, and loading.
Act as technical lead on customer engagements, reviewing and validating configurations and code and contributing hands-on when needed.
Troubleshoot complex issues across implementation, go-live, and post-launch escalations.
Serve as the final escalation point for solution design risk or ambiguity.
Advise enterprise customers and executive stakeholders on platform fit, scalability, and future-state architecture.
Partner with Sales and Customer Success during high-complexity sales cycles, validate feasibility, and support executive-level conversations.
Help set appropriate customer expectations around platform capabilities early in the engagement lifecycle.
Lead a group of technical resources and develop their skills and capabilities as they become fellow architects.
Mentor other Technical Architects and Functional Consultants; elevate solution quality through design reviews and knowledge sharing.
Optimize technical design processes and contribute to internal reference architectures, documentation, and reusable delivery assets.
Partner with Product and Engineering to surface field insights, inform roadmap prioritization, and evolve VibeIQ’s solutioning principles.