Technical Applications Specialist – TDL/IR Spectroscopy

Servomex•Sugar Land, TX

12d•Hybrid

About The Position

At Servomex, we are trusted by customers worldwide to deliver complex analyzer and instrumentation systems that support critical industrial processes. We assist customers in optimizing combustion processes, improving plant safety and efficiency, enhancing hydrocarbon processing operations, and meeting increasingly stringent emissions compliance requirements through world-leading gas analysis technology. By combining innovative instrumentation with deep application expertise, we deliver accurate, reliable solutions that help customers improve process control, product quality, and environmental performance. The successful candidate will require full authorization to work in the US on a permanent basis, as sponsorship is not available. We are seeking a Technical Applications Specialist to drive technical application development and support business growth for our Industrial, Process & Emissions (IP&E) market segment across Texas and the surrounding region. This is a highly visible, customer-facing role that combines technical expertise, commercial support, application development, and team capability building. You will collaborate closely with customers, sales teams, business leaders, and product specialists to develop innovative solutions that address real-world industrial, process, and emissions challenges.

Requirements

Strong background in gas analysis, combined with a passion for solving customer challenges and developing technical solutions.
Demonstrated Applications expertise in Tunable Diode Laser (TDL) and Infrared (IR) spectroscopy technologies in industrial applications.
Strong understanding of analytical measurement principles, process applications, customer requirements, and the selection, configuration, and deployment of gas analysis solutions across industrial markets.
Excellent customer-facing and relationship management skills.
Experience supporting sales opportunities through technical consultation and solution development.
Ability to deliver technical presentations and training to a range of audiences.
Strong analytical, problem-solving, and troubleshooting skills.
Experience working effectively within multidisciplinary teams.
All-round proficiency with Microsoft Office, SAP, and Salesforce.
Degree (or equivalent) in Physics, Physical Chemistry, Chemical Engineering, or a related scientific or engineering discipline.
Full Authorization to work in the US on a permanent basis – sponsorship is not available.

Nice To Haves

Experience working within the hydrocarbon processing, petrochemical, refining, or chemical industries.
Testing skills; designing, implementing, and reporting on verification/validation testing.

Responsibilities

Drive application development and identify opportunities for revenue growth across the IP&E business.
Develop and enhance the regional capabilities of the Technical Applications team.
Own regional application and technical enquiries, ensuring a high level of customer support.
Participate in customer visits, major project pursuits, technical reviews, and commercial opportunities as the technical expert.
Act as the voice of the customer, identifying market needs and communicating opportunities for product and application development.
Lead regional customer testing, validation activities, field trials, and Voice of Customer (VOC) initiatives.
Manage Factory Acceptance Tests (FATs), special analyzer configurations, and demonstration equipment.
Deliver technical training and knowledge transfer to customers, partners, and internal teams.
Support exhibitions, trade shows, conferences, and industry events.
Drive continuous improvement of application processes, procedures, and service delivery.
Support Service and Systems teams on complex application challenges when required.
Take ownership of regional service level agreements (SLAs), targets, and key performance indicators (KPIs).