About The Position

We are looking for an experienced Automotive Technician with strong hands-on diagnostic and service experience to join our Applications team. This is a hands-on automotive technical role. The ideal candidate has a technical degree or formal automotive technical training and experience working with a wide range of makes and models. You will assess and evaluate aftermarket automotive equipment, support technical applications, develop service information, and train customers and internal teams.

Requirements

  • Hands-on experience as an Automotive Technician.
  • Technical degree, or equivalent education in Automotive Technology, Automotive Service Technology, Mechanical Technology, or a related field.
  • Strong diagnostic and troubleshooting skills and experience working across a broad range of vehicle makes and models.
  • Experience using aftermarket diagnostic tools and automotive service equipment.
  • Ability to understand technical information and translate it into practical instructions, training, and solutions.
  • Strong written, verbal, organizational, and presentation skills.
  • Comfortable working in both a hands-on automotive environment and an office environment.
  • Ability to provide technical support by phone, email, virtually, and in person.

Nice To Haves

  • Hybrid and EV
  • Diesel
  • Fluid exchange/service equipment
  • Automotive aftermarket products and equipment
  • Technical training, technical documentation, or product validation

Responsibilities

  • Use hands-on automotive experience to test, evaluate, and demonstrate aftermarket tools and service equipment across multiple makes, and models.
  • Connect and operate equipment for services including coolant, brake fluid, transmission, differential, fuel induction, and other automotive fluid/service applications.
  • Provide technical troubleshooting, product application guidance, and support to local and field teams, customers, distributors, dealerships, and service providers.
  • Research automotive applications and evaluate products, equipment, procedures, and vehicle compatibility.
  • Develop and review job aids, application guides, Suitable for Use (SFU) charts, technical instructions, and other support materials, Process protection plans.
  • Conduct product testing, validation, and design verification and document findings and recommendations.
  • Deliver in-person and virtual technical training on products, equipment, and automotive service applications.
  • Manage multiple technical projects and administrative assignments while working independently and with cross-functional teams.
  • Support new product development, innovation, and field-testing initiatives.
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