Technical Applications Consultant
About The Position
This position drives business growth and achieves profitable, sustainable sales targets for selected technical product lines within the Rainin sales organization. It requires specialized expertise in applications, workflows, or customer segments such as Proteomics, Molecular Biology, Microbiology, Genetics, and Cell and Gene Therapy. As a solutions product champion and technical expert, the consultant supports Sales Managers and Sales Representatives through strategic initiatives, application support, standardization projects, customer demonstrations, and training. The consultant serves as a technical escalation point and helps the sales organization advance complex opportunities, build customer relationships, deliver tailored technical solutions, and improve customer outcomes. The role also contributes to commercial excellence through customer feedback, competitive intelligence, technical content, and continuous improvement of sales processes and customer experience.
Requirements
- Bachelor's degree in biology or a related technical discipline from a four-year college or university, or three to five years of related experience and/or training, or an equivalent combination of education and experience.
- Minimum of four years of prior direct sales experience involving laboratory automation and instruments, along with familiarity with typical biological laboratory applications and workflows.
- Skilled negotiator where applicable.
- Proficiency in CRM systems and Microsoft Office Suite.
- Strong organizational skills and a professional demeanor.
- Demonstrated flexibility and adaptability in decision-making.
- Excellent communication skills, including presentation and public speaking abilities; persuasive and engaging.
- Proven ability to build and maintain long-term relationships, coalitions, and networks.
Nice To Haves
- An advanced degree is preferred.
Responsibilities
- Serve as the technical and application expert for assigned product lines, supporting business growth and achievement of sales objectives.
- Partner with Sales Managers and Sales Representatives to advance complex, high-value opportunities from qualification through close.
- Build strategic customer relationships and engage target accounts through a consultative approach that positions Rainin solutions and drives competitive differentiation.
- Conduct customer needs assessments, workflow analysis, and product demonstrations to deliver tailored technical solutions and optimize customer outcomes.
- Collaborate with sales teams to execute strategic initiatives, develop pipeline opportunities, accelerate sales cycles, and improve win rates.
- Deliver technical training, application expertise, and ongoing support to strengthen the effectiveness of the sales organization.
- Contribute to commercial excellence through customer feedback, competitive intelligence, technical content development, and continuous improvement of sales processes and customer experience.
Benefits
- Medical, dental, and vision care coverage starting on date of hire.
- 401(k) savings plan with company matching, starting on date of hire.
- Tuition reimbursement.
- Educational matching gift program.
- Perks and discounts.
- Parental and caregiver leave programs.
- Paid time off.
- Flexible spending.
- Short- and long-term disability.
- Basic life insurance.
- Business travel insurance.
- Employee Assistance Program.
- Domestic partner benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
