Technical Analyst

Booz Allen Hamilton • Arlington, VA

13h

About The Position

The Technical Analyst leads the collection, capture, and management of mission user needs, from prioritization and concept development through user story writing, to support development and deployment as a business analyst subject matter expert. The role facilitates the gathering of business-focused requirements for a product team and product owner, defines the backlog, and ensures the user’s perspective is considered. The analyst works with product owners and users to determine operational objectives and elicit requirements, with a focus on improving usability, user experience, adoption, and engagement.

The position identifies core business needs; decomposes and documents concepts of operation, story maps, briefings, and user stories; documents business rules; and creates workflow diagrams as needed. It condenses complex business processes into actionable user stories with acceptance criteria, and works with IT and mission stakeholders to maintain a roadmap for the future-state system and identify process-reengineering opportunities.

The role also applies quantitative and qualitative modeling techniques to data using emerging AI solutions; follows analytical best practices for data collection, aggregation, normalization, and analysis; and develops and maintains models, report templates, and data-driven solutions using Azure, GitHub Copilot, and ServiceNow. The analyst recommends performance measures, including lifts, efficiencies, confidence intervals, and other statistical metrics; mentors teammates; and provides regulatory banking clients with detailed, actionable reports documenting data-processing and analysis findings. The work supports the transformation of federal financial organizations.

Applicants selected will undergo a government investigation and may need to meet U.S. government client eligibility requirements. The hiring process includes identity verification using biometrics and artificial intelligence. Candidates are expected to be on camera during interviews and assessments. AI assistance during interviews is prohibited unless explicitly permitted. The posting does not specify a workplace type; its work-model descriptions explain that remote or hybrid roles may require in-person attendance and that onsite roles are primarily performed at a customer facility.

Requirements

• 5+ years of experience with technology projects.
• 5+ years of experience in a business or requirements analyst role.
• Experience documenting requirements.
• Experience creating user-friendly support materials and executive briefing materials.
• Experience with requirements management tools, including Jira and GitHub.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
• Bachelor’s degree.

Nice To Haves

• Experience using AI tools such as GitHub Copilot to develop materials.
• Experience creating high-impact executive briefing materials.
• Excellent communication skills.

Responsibilities

• Lead the collection, capture, and management of mission user needs from prioritization and concept development through user story writing.
• Facilitate gathering business-focused requirements for a product team and product owner, define the backlog, and ensure the user’s perspective is considered.
• Work with product owners and users to determine operational objectives and elicit requirements.
• Identify core business needs and document concepts of operation, story maps, briefings, user stories, and business rules; construct workflow diagrams as needed.
• Translate complex business processes into clear, actionable user stories with acceptance criteria.
• Work with IT and mission stakeholders to review, update, and maintain a business process roadmap for the future-state system and identify potential process-reengineering opportunities.
• Apply quantitative and qualitative modeling techniques to data through emerging AI solutions.
• Apply analytical best practices for data collection, aggregation, normalization, and analysis.
• Analyze and process data; create and maintain models and report templates; and develop dynamic, data-driven solutions using Azure, GitHub Copilot, and ServiceNow.
• Recommend performance measures, including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Mentor and guide fellow team members.
• Provide business clients with detailed, actionable reports documenting findings from data processing and analysis for regulatory banking.

Benefits

• Health, life, and disability benefits.
• Financial and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level