Technical Analyst

Booz Allen Hamilton • Arlington, VA

1d • $77,600 - $176,000 • Hybrid

About The Position

The Technical Analyst leads the collection, capture, and management of mission user needs, from prioritization and concept development through user story writing, to support product development and deployment as a business analyst subject matter expert. The role facilitates business-focused requirements gathering for a product team and product owner, helps define the backlog, and ensures the user perspective is considered. The analyst works with product owners and users to identify operational objectives and elicit requirements, with a focus on usability, user experience, adoption, and engagement.

The position identifies core business needs; decomposes and documents concepts of operation, story maps, briefings, and user stories; documents business rules; and creates workflow diagrams as needed. It translates complex business processes into actionable user stories with acceptance criteria. Working with IT and mission stakeholders, the analyst maintains a roadmap for the future-state system and assesses opportunities for process reengineering.

The analyst also applies quantitative and qualitative modeling techniques to data using emerging AI solutions, follows data collection and analysis best practices, and develops data-driven solutions using Azure, GitHub Copilot, and ServiceNow. The role recommends performance measures, mentors team members, and prepares detailed, actionable reports for business clients in regulatory banking. The position is hybrid in Arlington, Virginia, and requires the ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.

Requirements

• At least 5 years of experience with technology projects.
• At least 5 years of experience in a business or requirements analyst role.
• Experience documenting requirements.
• Experience creating user-friendly support materials and executive briefing materials.
• Experience with requirements management tools, including Jira and GitHub.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
• Bachelor's degree.

Nice To Haves

• Experience using AI tools such as GitHub Copilot to develop materials.
• Experience creating high-impact executive briefing materials.
• Excellent communication skills.

Responsibilities

• Lead the collection, capture, prioritization, and management of mission user needs, including concept development and user story writing.
• Facilitate business-focused requirements gathering for a product team and product owner, define the backlog, and incorporate the user perspective.
• Work with product owners and users to determine operational objectives and elicit requirements.
• Identify requirements and opportunities to improve usability, user experience, adoption, and engagement.
• Identify core business needs and document concepts of operation, story maps, briefings, user stories, and business rules.
• Construct workflow diagrams as needed and translate complex business processes into user stories with acceptance criteria.
• Collaborate with IT and mission stakeholders to maintain a business process roadmap for the future-state system and assess process reengineering opportunities.
• Apply quantitative and qualitative modeling techniques to data through emerging AI solutions.
• Apply analytical best practices for data collection, aggregation, normalization, and analysis.
• Analyze and process data; create and maintain models and report templates; and develop dynamic, data-driven solutions using Azure, GitHub Copilot, and ServiceNow.
• Recommend performance measures, including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Mentor and provide guidance to fellow team members.
• Provide business clients with detailed, actionable reports documenting data processing and analysis findings for regulatory banking.

Benefits

• Health, life, disability, financial, and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level