Technical Analyst

Booz Allen Hamilton • Arlington, VA

2d • $77,600 - $176,000

About The Position

The Technical Analyst leads collection, capture, and management of mission user needs, from prioritization and concept development through user-story writing, to support development and deployment as a business analyst subject matter expert. The role facilitates business-focused requirements gathering for a product team and product owner, helps define the backlog, and ensures the user’s perspective is considered. It works with product owners and users to determine operational objectives, elicit requirements, and improve usability, user experience, adoption, and engagement.

The analyst identifies core business needs; decomposes and documents concepts of operation, story maps, briefings, and user stories; documents business rules; and creates workflow diagrams as needed. The role turns complex business processes into actionable user stories with acceptance criteria, works with IT and mission stakeholders to maintain a business process roadmap for the to-be system, and evaluates opportunities for process reengineering.

The position applies quantitative and qualitative modeling techniques to data using emerging AI solutions; analyzes and processes data; maintains models and report templates; and develops data-driven solutions using Azure, GitHub Copilot, and ServiceNow. It recommends performance measures, provides actionable reports on data analysis for regulatory banking, and mentors team members. The role requires the ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements; selected applicants may also be subject to a government investigation and client eligibility requirements.

Requirements

• At least 5 years of experience with technology projects.
• At least 5 years of experience in a business or requirements analyst role.
• Experience documenting requirements.
• Experience creating user-friendly support materials and executive briefing materials.
• Experience with requirements management tools, including Jira and GitHub.
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements.
• Bachelor’s degree.

Nice To Haves

• Experience using AI tools such as GitHub Copilot to develop materials.
• Experience creating high-impact executive briefing materials.
• Excellent communication skills.

Responsibilities

• Lead the collection, capture, prioritization, and management of mission user needs through concept development and user-story writing.
• Facilitate business-focused requirements gathering for a product team and product owner, help define the backlog, and represent the user perspective.
• Work with product owners and users to determine operational objectives and elicit requirements.
• Identify requirements that improve usability, user experience, adoption, and engagement.
• Identify business needs and document concepts of operation, story maps, briefings, user stories, business rules, and workflow diagrams as needed.
• Translate complex business processes into clear, actionable user stories with acceptance criteria.
• Collaborate with IT and mission stakeholders to review, update, and maintain a business process roadmap for the to-be system and assess process-reengineering opportunities.
• Apply quantitative and qualitative modeling techniques to data using emerging AI solutions.
• Apply analytical best practices for data collection, aggregation, normalization, and analysis.
• Analyze and process data; create and maintain models and report templates; and develop dynamic, data-driven solutions using Azure, GitHub Copilot, and ServiceNow.
• Recommend suitable performance measures, including lifts, efficiencies, confidence intervals, and other statistical metrics.
• Mentor and guide fellow team members.
• Provide business clients with detailed, actionable reports documenting findings from data processing and analysis for regulatory banking.

Benefits

• Health, life, disability, financial, and retirement benefits.
• Paid leave.
• Professional development.
• Tuition assistance.
• Work-life programs.
• Dependent care.
• Recognition awards for exceptional performance and demonstration of company values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level