Technical Aide Emergency Center

Corewell Health•Northville Charter Township, MI
•Onsite

About The Position

The Technical Aide assists the patient care team in stocking and maintaining equipment in the Emergency Room. The role also provides patient care, including obtaining vital signs, applying monitors, and transporting Emergency Center Service Line patients to and from testing and patient care units. In certain circumstances, the aide provides companionship and observation to patients to help limit purposeful or non-purposeful self-inflicted injury. The Emergency Center at Corewell Farmington Hills is a fast-paced, high-acuity Level II trauma center that sees more than 100,000 patients annually. Farmington Hills Hospital is a Magnet-designated hospital for nursing excellence and serves as the base teaching hospital for Michigan State University. This is a part-time position with a rotating shift and variable hours, days, and weekend frequency.

Requirements

  • High school diploma or GED equivalent.
  • Current American Heart Association BLS for Healthcare Providers certification and other certifications as required by the department.
  • Basic computer skills.
  • Ability to demonstrate Beaumont customer service standards and behaviors in all aspects of job performance.
  • Must introduce self by name and function, maintain high standards of personal appearance, provide comfort, and act as an ambassador of Corewell Health.

Nice To Haves

  • Related patient care experience is desirable.

Responsibilities

  • Stock and maintain equipment in the Emergency Room.
  • Assist with patient care, including obtaining vital signs and applying monitors.
  • Transport Emergency Center Service Line patients to and from testing and patient care units.
  • In certain circumstances, provide companionship and observation to patients to help limit purposeful or non-purposeful self-inflicted injury.
  • Demonstrate courteous behavior, provide clear directions and adequate information, respond promptly to service requests, maintain confidentiality, and treat customers with dignity.
  • Reinforce the hospital customer service recovery program and identify customer service recovery opportunities.

Benefits

  • Comprehensive benefits package to support financial, health, and work/life balance goals; eligibility depends on employment type and status.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on restaurants, phone plans, spas, and other offerings.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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