Technical Aide Emergency Center

Corewell Health • Farmington Hills, MI

4d • Onsite

About The Position

The Technical Aide supports the patient care team in the Emergency Center at Corewell Farmington Hills, a fast-paced, high-acuity Level II trauma center that sees more than 100,000 patients annually. The role involves stocking and maintaining equipment, assisting with patient care, and transporting Emergency Center patients to and from testing and patient care units. In certain circumstances, the aide provides companionship and observation to help limit purposeful or non-purposeful self-inflicted injury.

Farmington Hills Hospital is a Magnet-designated hospital for nursing excellence and serves as the base teaching hospital for Michigan State University. The hospital has served the community since 1965.

This is a part-time position with a rotating shift and variable hours and days. Weekend frequency is variable.

Requirements

• High school diploma or GED equivalent.
• Current American Heart Association BLS for Healthcare Providers certification and other certifications as required by the department.
• Basic computer skills.
• Ability to demonstrate Beaumont customer service standards and behaviors in all aspects of job performance.
• Maintain courteous behavior and high standards of personal appearance; introduce self by name and function; provide comfort and clear, adequate information; respond promptly to service requests; maintain confidentiality; and represent Corewell Health as an ambassador.

Nice To Haves

• Related patient care experience is desirable.

Responsibilities

• Stock and maintain equipment in the Emergency Room.
• Assist the patient care team with patient care, including obtaining vital signs and applying monitors.
• Transport Emergency Center Service Line patients to and from testing and patient care units.
• In certain circumstances, provide companionship and observe patients to help limit purposeful or non-purposeful self-inflicted injury.
• Demonstrate courteous behavior, provide clear directions and information, treat customers with dignity, maintain confidentiality, respond promptly to service requests, and uphold Corewell Health customer service standards.
• Reinforce the hospital customer service recovery program and identify opportunities for customer service recovery.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings. Eligibility for benefits is determined by employment type and status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED