Technical Aide Emergency Center

Corewell Health•Farmington Hills, MI
•Onsite

About The Position

The Technical Aide assists the patient care team in the Emergency Center at Corewell Farmington Hills, a fast-paced, high-acuity Level II trauma center that sees more than 100,000 patients annually. The role includes stocking and maintaining equipment, providing specified patient care, transporting patients, and, in certain circumstances, offering companionship and observation to help limit purposeful or non-purposeful self-inflicted injury. The position is based at Farmington Hills Hospital, which serves as a teaching hospital for Michigan State University and has served the community since 1965. The hospital is recognized by U.S. News & World Report for high performance in multiple procedures and conditions and for nursing excellence.

Requirements

  • High school diploma or GED equivalent.
  • Current American Heart Association BLS for Healthcare Providers certification and other certifications as required by the department.
  • Basic computer skills.
  • Ability to demonstrate Beaumont customer service standards and behaviors in all aspects of job performance.

Nice To Haves

  • Related patient care experience is desirable.

Responsibilities

  • Assist the patient care team in stocking and maintaining equipment in the Emergency Room.
  • Obtain patients’ vital signs and apply monitors.
  • Transport Emergency Center Service Line patients to and from testing and to patient care units.
  • In certain circumstances, provide companionship and observation to patients to help limit purposeful or non-purposeful self-inflicted injury.
  • Demonstrate courteous behavior, give clear directions, maintain personal appearance standards, introduce oneself by name and function, treat customers with dignity, provide comfort and clear information, respond promptly to service requests, maintain confidentiality, and represent Corewell Health.
  • Reinforce the hospital customer service recovery program and identify customer service recovery opportunities.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with deals on items and services such as restaurants, phone plans, and spas.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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