Technical Advertiser Solutions Consultant II
About The Position
Snap Inc. is seeking a Technical Advertiser Solutions Consultant to join its Technical Advertiser Solutions team. The role performs in-depth analyses of advertiser campaigns and works with Sales teams to improve advertiser performance and drive revenue. The position is based in either the New York or Los Angeles office and follows Snap’s “default together” approach, with team members expected to work in an office 4 or more days per week. The consultant serves as an expert on Snap’s ad platform and self-serve advertising products. The role supports advertisers, agencies, and internal Sales teams with campaign delivery, measurement, performance, optimization, auction trends, and campaign management strategies. It also contributes to quality strategies and maintains established response QA scores and operational KPIs.
Requirements
- Advanced understanding of programmatic ad buying, auction marketplace dynamics, tracking pixels, and third-party measurement tools.
- Proven experience working with Mobile Measurement Partners (MMPs), web analytics platforms, or dynamic mobile ad formats.
- Ability to work with large data sets to develop insights and improve campaign performance, using data visualization software such as Looker or Tableau.
- Excellent written, verbal, and presentation skills, with strong interpersonal skills and ability to explain technical concepts in actionable, understandable terms.
- Strong attention to detail and organizational skills.
- Bachelor’s degree or relevant experience in Marketing, Advertising, STEM, or a related field.
- At least 2 years of experience in digital advertising, technology, or another related field.
Nice To Haves
- Advanced JavaScript, HTML5, CSS3, or Python skills for troubleshooting complex advertiser integration issues.
- Advanced understanding of APIs and server integrations.
- Mastery of tracking pixels and third-party measurement of digital advertising campaigns.
- At least 2 years of experience in a solutions or technical account management role in a revenue-driven environment.
- Experience working with ad agencies, brands, performance advertisers, and Sales.
- Ability to work independently while collaborating effectively as part of a team.
- Demonstrable track record of preparing and leading trainings.
- Ability to explain complex solutions in an easy-to-understand and engaging manner.
- Customer-driven approach and passion for supporting Snapchatters and businesses.
- Expert knowledge of Snapchat’s advertising products.
Responsibilities
- Use data and expertise in Snap’s ad platform to address advertiser questions about ad delivery, measurement, performance, and campaign optimization.
- Communicate with advertisers, agencies, and Snap Sales teams by email and video call, providing timely, clear communication, quality deliverables, and solutions for Snap’s self-serve ad products.
- Conduct proactive and reactive campaign delivery analyses to improve performance and drive revenue based on account health scores.
- Serve as the main point of contact for auction trends for local Sales teams, providing onboarding, ongoing support, and proactive strategy planning.
- Educate and train internal Sales teams on campaign management strategies and performance improvements aligned with advertiser goals.
- Inform, influence, and execute quality strategies and tactics using analysis and impact metrics.
- Maintain established response QA scores and adhere to operational KPIs.
Benefits
- Paid parental leave.
- Comprehensive medical coverage.
- Emotional and mental health support programs.
- Compensation packages that include the opportunity to share in Snap’s long-term success.
- Equity in the form of RSUs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
