Business Solutions Consultant II - Associate

iCapital • Colorado Springs, CO

1d • Hybrid

About The Position

iCapital is hiring a Business Solutions Consultant to lead research and requirements analysis with little guidance. The role develops requirements that the Development team uses to create or enhance company product offerings. It participates throughout the software development life cycle, from gathering requirements through successful software release. The position can be based in the greater Des Moines, Iowa area; the greater Colorado Springs, Colorado area; or the greater Salt Lake City, Utah area. Employees work in the office Monday through Thursday and may work remotely on Friday.

Requirements

• At least 3 years of work experience in the financial services or insurance industry, through sales and marketing support, illustration, or a vendor position.
• At least 2 years of experience gathering and writing business and technical requirements in a software development life cycle environment for life or annuity products.
• Knowledge of life or annuity products and insurance products.
• Understanding of Agile or Waterfall software development life cycles.

Nice To Haves

• Industry certifications and/or licenses.

Responsibilities

• Refine documentation for clarity and consistency, anticipating questions from development and testing teams and ensuring content is unambiguous and complete.
• Analyze customer requests to assess system impacts and discuss the benefits and tradeoffs of proposed updates with customers.
• Expand knowledge of insurance products through ongoing learning and research.
• Gather information from customers, product guides, marketing materials, prospectuses, style guides, and mockups to develop solutions to business challenges.
• Evaluate potential solutions and make informed tradeoff decisions.
• Implement standard and non-standard customer requirements within at least one platform.
• Identify and analyze problems and recommend effective solutions.
• Manage day-to-day issues and challenges independently with minimal oversight.
• Generate ideas by evaluating client requirements and system functionality.
• Resolve less complex client issues directly and involve senior team members when appropriate.
• Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
• Assess customer needs and business situations independently and in collaboration with others.
• Develop clear, concise specifications with an appropriate level of detail.

Benefits

• Salary and equity for all full-time employees.
• Annual performance bonus.
• Employer-matched retirement plan.
• Subsidized healthcare.
• Dental insurance fully paid by the employer.
• Vision coverage.
• Telemedicine.
• Virtual mental health counseling.
• Parental leave.
• Unlimited paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed