Business Solutions Consultant II - Associate

iCapital • Colorado Springs, CO

2d • $75,000 - $90,000 • Hybrid

About The Position

iCapital is seeking a Business Solutions Consultant to lead research and requirements analysis with limited guidance. The role develops requirements that the Development team uses to create or enhance the company’s product offerings and participates throughout the software development life cycle, from requirements gathering through successful software release.

The position involves analyzing customer needs and requests, developing clear and complete specifications, assessing system impacts, evaluating solutions and tradeoffs, and implementing customer requirements on at least one platform. The consultant also builds industry knowledge of insurance products, handles day-to-day challenges independently, and resolves less complex client issues while involving senior team members when appropriate.

The position can be based in the greater Des Moines, Iowa; greater Colorado Springs, Colorado; or greater Salt Lake City, Utah area. Employees work in the office Monday through Thursday and may work remotely on Friday.

Requirements

• At least 3 years of work experience in financial services or insurance, through sales and marketing support, illustration, or a vendor position.
• At least 2 years of experience gathering and writing business and technical requirements in an SDLC environment for life or annuity products.
• Knowledge of life or annuity products and insurance products.
• Understanding of Agile or Waterfall software development life cycles.

Nice To Haves

• Industry certifications and/or licenses.

Responsibilities

• Refine documentation for clarity and consistency, anticipating development and testing team questions and ensuring content is unambiguous and complete.
• Analyze customer requests, assess system impacts, and discuss the benefits and tradeoffs of proposed updates with customers.
• Expand knowledge of insurance products through ongoing learning and research.
• Gather information from customers, product guides, marketing materials, prospectuses, style guides, and mockups to develop solutions to business challenges.
• Evaluate potential solutions and make informed tradeoff decisions.
• Implement standard and non-standard customer requirements within at least one platform.
• Identify and analyze problems and recommend effective solutions.
• Manage day-to-day issues and challenges independently with minimal oversight.
• Generate ideas by evaluating client requirements and system functionality.
• Resolve less complex client issues directly and engage senior team members when appropriate.
• Elicit customer requirements through documentation reviews, workflow analysis, and walkthrough sessions.
• Assess customer needs and business situations independently and in collaboration with others.
• Develop clear, concise specifications with an appropriate level of detail.

Benefits

• Salary range of $75,000 to $90,000.
• Equity for all full-time employees.
• Annual performance bonus.
• Employer-matched retirement plan.
• Subsidized healthcare.
• 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling.
• Parental leave.
• Unlimited paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed