Technical Account Team Lead

WSC Sports • New York, NY

3d • $130,000 - $160,000 • Onsite

About The Position

WSC Sports, a pioneer in AI-powered content technology, serves over 460 clients globally by creating AI-tailored sports content experiences. Their platform automates content creation, management, and distribution, enabling media rights holders to increase reach, grow fan bases, and generate revenue across digital platforms. This role offers a chance to lead and grow within a cutting-edge environment, impacting the tools and products used by major sports brands and shaping the future of sports media.

Requirements

• 3–5 years of experience in a technical, client-facing role, with at least 2 years in a leadership or managerial capacity.
• Strong technical project management skills with a track record of successfully delivering technical projects to external clients.
• A technical mindset and the ability to understand and communicate complex API, web architecture, and platform integration concepts.
• Experience leading or supporting enterprise clients, with strong communication and relationship management skills.
• Ability to read and interpret basic code and scripts (debugging/issue identification only).
• Strong SQL knowledge and experience working with data-driven platforms.

Nice To Haves

• Background in Engineering, Computer Science, or a related technical field.
• Experience in the sports, video, or streaming tech industries.
• Passion for sports and a deep understanding of the digital media landscape.

Responsibilities

• Lead a team of technical solutions specialists, providing mentorship, guidance, and oversight to ensure high-quality service for client onboarding, integration, and ongoing needs.
• Act as the senior technical point of contact for strategic clients, participate in high-level customer meetings, and manage complex technical discussions across all stakeholder levels.
• Oversee end-to-end project management for client implementations and custom integrations — from discovery to delivery — ensuring timelines, quality standards, and client expectations are met.
• Collaborate cross-functionally with Product, R&D, and Customer Success teams to capture, translate, and prioritize client requirements into scalable technical solutions.
• Drive internal initiatives to optimize workflows and documentation through AI-driven tools and automation, and proactively resolve blockers that may impact team or project performance.
• Run SQL queries, evaluate code samples, and support data validation efforts to accelerate solution development and ensure alignment with client goals.
• Own the process of defining and delivering stream tests, technical integrations, and tailored solutions, balancing technical feasibility with business impact.

Benefits

• Equity
• 100% health insurance coverage on selected plans for medical, dental and vision.
• 401K matching automatically.
• Weekly catered lunches.
• Annual subscription to a streaming service of your choice.
• Plenty of fun team activities and sports events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed