Technical Account Manager

AWC, Inc.

About The Position

We’re seeking driven, curious people who bring energy to what they do and see challenges as opportunities to learn and improve. Our team of co-owners values enthusiasm, creativity, and a growth mindset, and we’re committed to putting those qualities to work on solutions that matter. If you’re ready to grow and make an impact, we’d love to be on your team. As a Technical Account Manager with AWC, you will work directly with our technology partners and develop a deep understanding of their products. You will interact with our sales team, engineering team and our customers to understand their applications and discuss how technology can be implemented for improvement. You will strive to leverage agile design and development methods to create greater value faster, and to help our project teams execute to deliver as promised, on time and within budget. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills. As employee co-owners, we’re driven to do more than complete tasks; we build fulfilling careers by challenging assumptions and continually raising the bar. We embrace creative, innovative approaches to deepen our expertise and deliver real value to our customers. We partner strategically with many of the world’s most recognized technology brands to help engineering, reliability, and maintenance teams solve complex problems. As experts in our partners’ technologies, we’re equipped to properly size, select, configure, and support the right solutions. Our goal is simple: combine caring, knowledgeable people with innovative technologies to help our customers succeed. We are committed to solving customer problems and welcome team members that want to be the trusted resource to those looking for a partner who out-knows, out-cares, and out-serves everyone else. Every day, we strive to deliver on our mission to empower people to make the greatest positive impact for the communities and families we serve together. Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people like you are safe to pursue your passions, to learn, to serve, and to share in the rewards from our combined efforts, then we are winning together.

Requirements

Must be a team player with the ability to work with cross-functional teams to achieve common goals
Sense of urgency, high energy with high accountability
Ability to clearly communicate (verbal and written via phone, e-mail, etc.)
Be available and responsive immediately when needed
Must have a base level of knowledge of automation products such as; PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution

Nice To Haves

Technical sales experience as a account manager, trusted advisor with a proven sales history
4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)
5 years of technical sales experience
Siemens, Phoenix, Rittal, Rockwell, Banner, Turck, FESTO experience

Responsibilities

Communicate how to implement technical solutions with some of our key accounts
Work with our inside and outside sales team to implement word-class technology solutions
Teach concepts from the basics of electricity and motor control to complex SCADA database management and networking
Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, and Power Distribution
Develop Bills-Of-Material based on customer requirements
Demonstrate hardware and software
Document best practices and share with colleagues
Motivated self-starter with the unique ability to manage a complex schedule