Technical Account Manager

SGS•Santa Clara, CA

11d•$120,000 - $140,000

About The Position

SGS is hiring a technically credible account manager to build long-term customer relationships and create new business opportunities. The position combines account ownership with proactive business development, expected to represent approximately 30% of the role. The candidate should be comfortable discussing technologies such as PCIe, USB, and Ethernet with engineering customers, understanding their challenges, and connecting their needs with appropriate testing or engineering services. This is not a hands-on test engineering role. Experience in the test and measurement or independent testing laboratory industry is advantageous, particularly familiarity with the Silicon Valley semiconductor and electronics ecosystem. The role involves understanding customer product development cycles and translating technical requirements into testing, validation, compliance, interoperability, or engineering service opportunities. Travel to customer sites within the Bay Area and occasionally outside the region is required. The expected annual base salary is $120,000 to $140,000, with actual compensation depending on skills, experience, and qualifications. The position is anticipated to close November 30, 2026.

Requirements

5–8 years of experience in technical sales, account management, business development, or a related customer-facing role within the electronics, semiconductor, test and measurement, or engineering services industry.
Proven experience managing and growing technical customer accounts, including relationships with engineering teams, engineering management, and procurement or business stakeholders.
Demonstrated ability to identify and develop new business opportunities within existing and prospective accounts.
Working knowledge of high-speed digital interfaces such as PCI Express (PCIe), USB/USB4, HDMI, DisplayPort, and Ethernet.
Sufficient technical understanding to engage effectively with engineering customers, understand product development and testing needs, and identify relevant business opportunities; hands-on test engineering experience is not required.
Ability to understand customer product development cycles and translate technical requirements into appropriate service opportunities.
Strong communication and presentation skills, with the ability to interact effectively with technical and business audiences.
Self-motivated and comfortable combining account ownership with proactive business development.
Ability and willingness to travel to customer sites within the Bay Area and occasionally outside the region.

Nice To Haves

Previous sales or account management experience with a test laboratory, test and measurement equipment manufacturer, semiconductor company, or related engineering services organization.
Existing relationships or experience working with semiconductor, computing, data center, networking, automotive, or consumer electronics companies in Silicon Valley.
Familiarity with compliance and certification ecosystems such as PCI-SIG, USB-IF, Ethernet/IEEE, or other high-speed interface standards organizations.
Experience selling technical services or solutions involving electrical compliance testing, protocol testing, interoperability testing, validation, or high-speed signal integrity.
Demonstrated track record of growing existing accounts while developing new customers or new business within existing customers.
Experience in the test and measurement or independent testing laboratory industry, particularly with the Silicon Valley semiconductor and electronics ecosystem.

Responsibilities

Manage and grow technical customer accounts by developing relationships with engineering teams, engineering management, and procurement or business stakeholders.
Identify and develop new business opportunities within existing and prospective accounts; approximately 30% of the role is expected to involve business development and new opportunity creation.
Engage with engineering customers about high-speed digital interfaces and understand their product development and testing needs.
Translate customer technical requirements into relevant testing, validation, compliance, interoperability, or engineering service opportunities.
Travel to customer sites within the Bay Area and occasionally outside the region as required.