Technical Account Manager, East Region, Advanced Materials

IMCD Group B.V.

13d • Hybrid

About The Position

IMCD Group, headquartered in Rotterdam, The Netherlands, is a leading global partner for the distribution and formulation of speciality chemicals and ingredients. IMCD is a strong, innovative business partner and solutions provider for producers of consumer, industrial and durable goods in multiple business sectors: Advanced Materials, Beauty & Personal Care, Coatings & Construction, Food & Nutrition, Home Care I&I (Industrial & Institutional), Industrial Solutions, Lubricants & Energy, and Pharmaceuticals.
In partnership with our suppliers, we offer a broad and deep product portfolio. With our over 80 application laboratories across 60 countries, we co-create formulations and offer solutions that allow our business partners to make products with a positive impact on the world of today and tomorrow. Our teams focus on providing commercial and operational excellence, using the best digital and logistics tools available to create a world of opportunity for our partners.
In 2025, with over 5,200 employees, IMCD realised revenues of EUR 4,779 million. IMCD N.V.’s shares are traded at Euronext Amsterdam (symbol: IMCD) and included in the Dutch ESG AEX index, as one of 25 companies within the AEX and AMX indices demonstrating best ESG practices.
Unleash a new element, Element [E]
IMCD has introduced a new, missing element to the chemical periodic table - Element [E]. For us, it stands for our Employees and their Entrepreneurial mindset, the driving force behind our success.

Requirements

• Bachelor’s degree required with a preferred area of study in Business Administration, Marketing, Chemistry, Chemical Engineering, Materials Science, or related technical degree.
• Minimum 2 years’ sales, technical, lab, customer support, or inside sales experience.
• Strong technical aptitude in relevant products/industry.
• Excellent written and verbal communication skills with the ability to translate technical information to non-technical audiences.
• Problem solving and analytical skills.
• Relationship management and interpersonal skills.
• Proficiency with Microsoft Office (MS Excel and MS PowerPoint in particular).
• Strong time management skills and the ability to prioritize work.

Nice To Haves

• Experience selling chemical or technical products.
• Experience with distribution sales.
• Experience with Salesforce.

Responsibilities

• Serves as the main point of contact for existing core accounts in a designated territory and identifies new targets for growth.
• Conduct frequent planned visits, interacting on a recurrent basis with key customers.
• Provides deep technical support, troubleshoots issues, and guides clients on product implementation, configuration, and best practices.
• Proactively identify opportunities for clients to gain more value, suggest upgrades, and align technology with business objectives.
• Support sales efforts by highlighting features, driving adoption, and identifying upsell/cross-sell opportunities.
• Act as a conduit for customer feedback, relaying insights to development teams to improve products.
• Educate clients on effective product usage, often through dedicated training sessions.
• Grows earnings per designated sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level