Technical Account Manager

Nova Ltd.•Hillsboro, OR

About The Position

Nova’s Global Business Group is seeking a Technical Manager with strong business acumen and deep expertise in metrology solutions. This is a balanced role, equally focused on technical leadership and customer engagement. The position serves as a key technical interface for strategic customers while leading internal technical initiatives to drive product adoption, resolve complex challenges, and support long-term account growth. Why Nova: Certified Best Places to Work from "Great Places to Work" in 2022, 2023, 2024 & 2025 (Rated by our employees) Top 30 in our industry category. Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs. Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship.

Requirements

Experience: 7–10 years in technical leadership roles within global semiconductor or high-tech companies, preferably with direct engagement at Tier-1 clients and in customer-facing environments.
Education: Ph.D. or M.Sc. in Electronics, Materials Engineering, Physics, or a related field.
Technical Expertise: Strong knowledge of optical metrology tools, including Optical Critical Dimension (OCD), XPS, SIMS, and Thin Film measurement systems.
Hands-on experience troubleshooting and optimizing metrology tool performance in collaboration with HQ and client engineering teams.
Customer Focus: Strong customer-facing approach with the ability to build credibility, trust, and long-term relationships.
Business Acumen: Solid understanding of strategic account dynamics, customer priorities, and the ability to connect technical solutions to business value.
Communication: Exceptional interpersonal and technical communication skills in English.
Presentation: Strong presentation skills with the ability to articulate complex technical concepts to diverse audiences, including senior stakeholders.
Mindset: Self-starter with strategic thinking, analytical rigor, and execution excellence.

Responsibilities

Strategic Technical Engagement: Serve as the primary technical interface for the client’s PTD organization, aligning Nova’s metrology solutions with the client’s process technology roadmap and high-volume manufacturing requirements.
Team Leadership: Lead, mentor, and develop a team of vertical technical experts, providing direction, prioritization, and technical guidance to ensure strong execution and customer impact.
Program Support: Lead Beta and Evaluation programs for early-stage products at client fabs, ensuring successful qualification and adoption.
Issue Resolution: Manage and resolve technical challenges in collaboration with Nova HQ and client engineering teams, ensuring timely and effective solutions.
Customer Penetration: Partner with account teams to execute strategic penetration plans, driving Nova’s presence and influence within the client organization.
Technology & Market Analysis: Conduct in-depth studies of the client’s technology trends, competitive landscape, and process control challenges. Translate insights into actionable strategies for Nova’s product divisions.

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