Technical Account Manager, Inventory
About The Position
The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Our technology helps advertisers reach the right audiences across the open internet. The scale of our platform brings unique technical challenges. Technical Account Managers oversee integrations with clients, inventory/publisher partners, data partners and others. The TAM is responsible for guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance. They serve as liaisons between our partners and Engineering teams. This candidate isn’t expected to build software, but will be leveraging multiple technologies and tools to manage complex & custom integration projects. The Technical Account Manager should be a solution-oriented advisor and must be able to understand and communicate advanced engineering concepts to non-technical stakeholders. In addition to serving as a technical advisor the Technical Account Manager will also help identify new opportunities where our products can better help our partners’ businesses.
Requirements
- Experience in a technical client-facing role
- Proficiency in JSON and REST APIs
- Experience analyzing data to identify gaps and inconsistencies.
- Experience working with large and complex datasets
- Experience working with clients, product, and engineering teams - with the ability to break down complex concepts to non-technical stakeholders
Nice To Haves
- Experience with SQL, web technologies/web programming languages is strongly preferred
- Experience within the retail industry or in e-commerce is desirable but not essential
- Experience with a formal project management method is a plus
Responsibilities
- Oversee integrations with clients, inventory/publisher partners, data partners and others.
- Guarantee the technical aspects of assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance.
- Serve as liaisons between partners and Engineering teams.
- Leverage multiple technologies and tools to manage complex & custom integration projects.
- Act as a solution-oriented advisor and communicate advanced engineering concepts to non-technical stakeholders.
- Identify new opportunities where our products can better help our partners’ businesses.
- Facilitate client's technical understanding of Data Quality and provide quantifiable recommendations.
- Manage long-term (multi-month) integrations, setting timelines, keeping stakeholders updated, and independently driving the process forward.
- Advise clients on the best possible solution, even if it's not what they initially thought they wanted.
- Act as a technical expert to consult with the client on their best solution.
- Quickly grasp and learn new technical subjects and explain them to others.
- Communicate and navigate between business, engineering, product, and clients.
Benefits
- Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
- Retirement benefits such as a 401k plan and company match
- Short and long-term disability coverage
- Basic life insurance
- Well-being benefits
- Reimbursement for certain tuition expenses
- Parental leave
- Sick time of 1 hour per 30 hours worked
- Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
- Around 13 paid holidays per year
- Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
