Tech Writer/Editor

Syms Strategic Group, LLC (SSG) • Columbia, MD

3d • $74,263 - $81,970 • Remote

About The Position

Syms Strategic Group (SSG) is seeking an experienced Tech Writer/Editor for a full-time, 100% U.S.-based remote position supporting the Department of Veterans Affairs. The role requires a Public Trust (MBI) or eligibility to obtain one, and U.S. citizenship is required. Candidates residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The stated salary range is $74,263–$81,970. This is a W-2 position.

The Tech Writer/Editor develops, updates, and edits technical and administrative publications, including reports, manuals, briefs, proposals, instruction books, catalogs, procedures, and process materials. The position refines work produced by other writers, coordinates contributors, and applies industry practices and standards to deliver clear, accurate, user-friendly documentation. The role involves solving moderately complex problems, contributing to organizational projects and goals, and representing SSG on specific projects.

The position calls for 10 or more years of professional experience. The stated education requirement is a bachelor’s degree in Computer Science, Engineering, or a related scientific or technical discipline, plus 10 years of relevant experience; an additional eight years of relevant experience may substitute for education. No professional certification is required, although an Edifecs certification is preferred. Desired experience includes hands-on Edifecs work with X.12 EDI transactions and HIPAA compliance in cloud data architecture, particularly in large regulated or federal environments.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Applicants may also undergo background checks that can include criminal history, employment and education verification, drug testing, and creditworthiness. Interviews are conducted on Microsoft Teams with the camera on, and candidates will be asked to provide a LinkedIn profile link. SSG states that applications with qualifications inconsistent with the resume will not be considered and that recruiters or third parties will not be considered.

Requirements

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications.
• Strong written and verbal communication skills, with exceptional attention to detail, grammar, style, and document quality.
• Ability to translate complex technical, operational, or business information into clear, concise, user-friendly documentation.
• Experience collaborating with subject matter experts, program managers, engineers, and business stakeholders to gather and validate information.
• Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and SharePoint, and document collaboration tools.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Strong organizational, analytical, problem-solving, and critical-thinking skills.
• Ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues.
• Experience editing and coordinating the work of multiple writers or contributors.
• Knowledge of technical publication standards, document control processes, and style guides.
• Experience supporting proposal development or working in government contracting, defense, engineering, technology, or professional services organizations.
• Familiarity with content management systems, document repositories, and workflow tools.
• Experience developing process documentation, standard operating procedures, training materials, or user guides.
• Experience with document layout and publishing tools, such as Microsoft Word, Excel, PowerPoint, and Visio, or similar applications.
• Experience working with cross-functional teams and representing an organization in customer or stakeholder engagements.
• Self-motivated and proactive, with a strong customer-service orientation.
• Ability to adapt to changing priorities and business requirements.
• Commitment to producing accurate, high-quality deliverables.
• At least 10 years of professional experience.
• Bachelor’s degree in Computer Science, Engineering, or a related scientific or technical discipline, plus 10 years of relevant experience; an additional eight years of relevant experience may substitute for education.
• U.S. citizenship is required for this opportunity.
• Must possess or qualify for a Public Trust (MBI).

Nice To Haves

• Deep hands-on Edifecs experience with Electronic Data Interchange X.12 transaction standards and workflows, including medical claims transactions (837, 834, 835, 277, etc.), 270/271 and 278 transactions, and 999 transactions.
• Knowledge of HIPAA compliance requirements in cloud data architecture.
• Experience working within large, regulated enterprises or federal environments.
• Experience with Edifecs.
• Edifecs certification is preferred; no professional certifications are required.

Responsibilities

• Write and update reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerning work methods, procedures, installation, operation, and maintenance.
• Refine the work of writers and coordinate writers producing technical, scientific, medical, or other material for publication.
• Apply industry practices, techniques, and standards in the work.
• Develop solutions to problems of moderate scope and complexity, using policies and practices for guidance.
• Contribute to organizational projects and goals.
• Represent the organization on specific projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level