Tech Writer/Editor

Syms Strategic Group, LLC (SSG) • Tampa, FL

2d • $74,263 - $81,970 • Remote

About The Position

Syms Strategic Group (SSG) is seeking a talented Tech Writer/Editor for a full-time, remote position within the Veterans Affairs (VA) department. This role requires an experienced professional with a Public Trust (MBI) security clearance level. The salary range for this position is $74,263 - $81,970. Military Veterans are highly encouraged to apply. This is a W-2 position and requires U.S. Citizenship.

Requirements

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications.
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality.
• An ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation.
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools.
• An ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
• Strong organizational, analytical, problem-solving, and critical-thinking skills.
• An ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues.
• Experience editing and coordinating the work of multiple writers or contributors.
• Knowledge of technical publication standards, document control processes, and style guides.
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations.
• Familiarity with content management systems, document repositories, and workflow tools.
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides.
• Experience with document layout and publishing tools such as Microsoft Office products such as Word, Excel, PowerPoint, and Visio, or similar applications.
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements.
• Self-motivated and proactive with a strong customer-service orientation.
• An ability to adapt to changing priorities and business requirements.
• A commitment to producing accurate, high-quality deliverables.
• Bachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline and 10 years of relevant experience; an additional eight (8) years of relevant experience may be substituted for education.
• U.S. Citizenship required.
• Must possess or qualify for a Public Trust (MBI) security clearance.

Nice To Haves

• Edifecs certification is preferred.
• Deep hands-on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows involving the following transactions: X.12 medical claims (837, 834, 835, 277, etc), 270/271 and 278 transactions, 999 transactions.
• Knowledge of HIPAA compliance requirements in cloud data architecture.
• Experience working within large, regulated enterprises or federal environments.
• Experience with Edifecs.

Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance.
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities.
• Frequent use and general knowledge of industry practices, techniques, and standards.
• Utilize general application of concepts and principles.
• Develop solutions to a variety of problems of moderate scope and complexity.
• Refer to policies and practices for guidance.
• Contribute to the completion of organizational projects and goals.
• Represent organization on specific projects.

Benefits

• Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior