Tech Specialist II-MSS
About The Position
The Tech Specialist II proactively assumes a team leadership role, directing and coordinating staff work and assigning tasks based on workload, skills, technical knowledge, and task criticality. The role provides technical consultation and tutoring to staff across the Division of Media Support Services (MSS), participates in committees and workgroups, and leads technical planning, standards development, and project coordination across work units. The position leads technical design and system architecture work, including selecting and applying information-system resources to meet requirements. It contributes to major technical decisions, develops technical proposals that consider alternatives and business cases, obtains institutional approvals, and builds stakeholder consensus across departments. The specialist is recognized as a technical expert, applies a broad range of current technologies within Mayo’s environment, and facilitates technical reviews to ensure systems align with enterprise architecture. The role works independently, delivers dependable results, and may provide 24/7 on-call support. It routinely collaborates virtually with colleagues across Mayo Group practices. This position works as a solution architect and software developer for enterprise multimedia asset tools. One product acquires, collects, and stores video from operating and procedure rooms and enriches files with metadata from the LPR and EHR. An upcoming project will evaluate integrations with operating-room recorders and streamline related processes and dataflows. The work arrangement combines remote and on-site work. The employee must live within a 100-mile driving distance of the Mayo Clinic campus in Rochester, Minnesota. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Requirements
- Bachelor’s degree.
- Eight years of experience, including five years of demonstrated technical experience and three years of demonstrated leadership experience.
- Demonstrated project and deliverable consistency through repeatable and reliable performance.
- Initiative and self-motivation to complete tasks and assignments on time.
- Proven project management skills.
- Oral and written communication, organization, problem-solving, and facilitation skills.
- Mastery-level expertise in multiple technologies.
- Ability to solve complex technical problems involving multiple technologies.
- Experience working in healthcare technology.
- Exposure to managing both custom-developed and vendor-supplied applications.
- Ability to live within a 100-mile driving distance of the Mayo Clinic campus in Rochester, Minnesota.
Nice To Haves
- Master’s or graduate degree preferred.
Responsibilities
- Direct and coordinate the work of other staff, assigning tasks based on workload, skills, technical knowledge, and task criticality.
- Consult with and tutor staff across MSS in areas of technical expertise.
- Serve on committees, provide expertise to institutional committees, and facilitate institutional workgroups.
- Lead technical planning for supported work areas as part of yearly division planning.
- Participate in or facilitate technical workgroups to advance project objectives.
- Lead committees that establish technical standards, promote data integration, and coordinate projects across work units.
- Complete assigned tasks and projects on time and in accordance with deadlines and priorities.
- Lead technical design and system architecture, including the design, selection, and application of information-system resources.
- Participate in major technical decisions; develop technical proposals that consider alternatives and business cases; obtain institutional approvals; and build stakeholder consensus across departments.
- Facilitate technical system reviews to ensure appropriate architecture and design and alignment with Mayo’s enterprise technology environment.
- Work independently on projects and assignments, escalating matters according to scope of authority and delivering dependable results.
- Work as a solution architect and software developer for enterprise multimedia asset tools.
- Support systems that acquire, collect, and store operating- and procedure-room video and enrich files with LPR and EHR metadata.
- Evaluate integrations with operating-room recorders and streamline processes and dataflows as part of an upcoming project.
- Collaborate routinely with colleagues across Mayo Group practices, including through virtual partnerships.
- May provide 24/7 on-call support.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Vision plan with a national network.
- HSA and FSA pre-tax savings accounts for eligible expenses.
- Competitive retirement package.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
