Tech Specialist II-MSS
About The Position
The Tech Specialist II-MSS works as a solution architect and software developer for enterprise multimedia asset tools. One product acquires, collects, and stores videos from operating rooms and procedure rooms, enriching those files with metadata from the LPR and EHR. An upcoming project will evaluate existing integrations with operating room recorders and streamline the associated processes and dataflows. The position provides technical leadership across the Division of Media Support Services (MSS), including coordinating staff work, consulting on technical matters, leading technical planning and workgroups, and contributing to technical standards and system architecture. The role works independently on projects, collaborates with colleagues across Mayo locations, and may be required to provide 24/7 on-call support. Work is a combination of remote and on-site, and the employee must live within a 100-mile driving distance of the Rochester, Minnesota Mayo Clinic campus. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.
Requirements
- Bachelor’s degree.
- Eight years of experience, including five years of demonstrated technical experience and three years of demonstrated leadership experience.
- Demonstrated project and deliverable consistency through repeatable and reliable performance.
- Initiative and self-motivation to complete tasks and assignments on time.
- Proven project management skills.
- Demonstrated oral and written communication, organization, problem-solving, and facilitation skills.
- Mastery-level expertise in multiple technologies.
- Ability to solve complex technical problems involving multiple technologies.
- Experience working in healthcare technology.
- Exposure to managing both custom-developed and vendor-supplied applications.
- Must live within a 100-mile driving distance of the Rochester, Minnesota Mayo Clinic campus.
- Must be able to work in a combination of remote and on-site settings.
Nice To Haves
- Master’s or graduate degree preferred.
Responsibilities
- Direct and coordinate other staff members’ work, assigning tasks based on workload, skills, technical knowledge, and task criticality.
- Serve as a consultant or tutor in areas of technical expertise for staff throughout the Division of Media Support Services.
- Serve on committees, provide expertise to institutional committees, and facilitate institutional workgroups.
- Lead technical planning for supported areas as part of yearly division planning and participate in or facilitate technical workgroups advancing project objectives.
- Lead committees that establish technical standards, promote data integration, or coordinate projects across work units.
- Ensure assigned tasks and projects are completed on time and meet deadlines and priorities.
- Provide leadership in technical design, system architecture, and the selection and application of information systems resources.
- Participate in major technical decisions; develop technical proposals that consider alternatives and business cases; secure institutional approvals; and build stakeholder consensus across departments.
- Apply broad knowledge of current technologies and provide recognized technical expertise beyond the division; may participate in industry committees or organizations.
- Facilitate institutional technical system reviews to ensure appropriate architecture and design and alignment with Mayo’s enterprise technology environment.
- Work independently on projects and assignments, escalating matters according to scope of authority and producing dependable results.
- Work as a solution architect and software developer for enterprise multimedia asset tools, including systems that acquire, collect, store, and enrich operating-room and procedure-room videos with LPR and EHR metadata.
- Evaluate existing integrations with operating room recorders and streamline related processes and dataflows.
- Collaborate virtually with colleagues across Mayo Group practices.
- Provide 24/7 on-call support if required.
Benefits
- Multiple medical plan options.
- Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
- Affordable vision plan with a national network.
- HSA and FSAs for eligible expenses.
- Competitive retirement package.
- Competitive compensation.
- Continuing education and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
