Tech Specialist II-MSS

Mayo Clinic • Rochester, MN

3d • Hybrid

About The Position

The Tech Specialist II-MSS proactively leads and coordinates staff work, balancing assignments according to workload, skills, technical knowledge, and task criticality. The position provides technical consultation and tutoring across the Division of Media Support Services, participates in institutional committees and workgroups, and leads technical planning and standards-setting efforts that support integration and coordination across work units.

The role is accountable for completing assigned tasks and projects on time. It provides technical leadership in information-systems design, architecture, selection, and application; develops proposals that evaluate alternatives and business cases; and works across departments to secure approvals and stakeholder consensus. The specialist facilitates technical reviews and applies enterprise-architecture concepts to ensure systems align with Mayo Clinic’s IT environment. The position works independently, escalating matters based on scope of authority, and may provide 24/7 on-call support.

This position works as a solution architect and software developer for enterprise multimedia-asset tools. One product acquires, collects, and stores video from operating rooms and procedure rooms, then enriches the files with metadata from the LPR and EHR. An upcoming project will evaluate integrations with operating-room recorders and streamline processes and dataflows. The work combines remote and on-site work, and the employee must live within a 100-mile driving distance of the Mayo Clinic campus in Rochester, Minnesota. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor's degree.
• Eight years of experience, including five years of demonstrated technical experience and three years of demonstrated leadership experience.
• Demonstrated project and deliverable consistency through repeatable, reliable performance.
• Initiative and self-motivation to complete tasks and assignments on time.
• Evidence of project-management skills.
• Demonstrated oral and written communication, organization, problem-solving, and facilitation skills.
• Mastery-level expertise in multiple technologies.
• Ability to solve complex technical problems involving multiple technologies.
• Experience working in healthcare technology.
• Exposure to managing both custom-developed and vendor-supplied applications.
• Must live within a 100-mile driving distance of the Mayo Clinic campus in Rochester, Minnesota.
• Must be able to work a combination of remote and on-site.

Nice To Haves

• Master's or graduate degree.

Responsibilities

• Direct and coordinate staff work, assigning tasks based on workload, skills, technical knowledge, and task criticality.
• Serve as a technical consultant or tutor to staff throughout the Division of Media Support Services.
• Participate in appropriate committees, provide expertise to institutional committees, and facilitate institutional workgroups.
• Lead technical planning for supported areas as part of yearly division planning and participate in or facilitate technical workgroups advancing project objectives.
• Lead committees that establish technical standards and promote data integration and project coordination across work units.
• Complete assigned tasks and projects on time and meet established deadlines and priorities.
• Lead technical design, system architecture, design, selection, and application of information-systems resources.
• Participate in major technical decisions, develop technical proposals that consider alternatives and business cases, obtain institutional approvals, and build stakeholder consensus across departments.
• Facilitate institutional technical reviews and apply enterprise-architecture concepts to ensure systems align with and integrate into Mayo's IT environment.
• Work independently on projects and assignments, escalating issues according to scope of authority.
• Work as a solution architect and software developer for enterprise multimedia-asset tools.
• Support tools that acquire, collect, and store operating-room and procedure-room videos and enrich them with metadata from the LPR and EHR.
• Evaluate integrations with operating-room recorders and streamline processes and dataflows as part of an upcoming project.
• Provide 24/7 on-call support if required.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior