Tech Risk & Controls Director

JPMorganChase•Jersey City, NJ

About The Position

As a Tech Risk & Controls Director in Infrastructure Platforms, you will shape and implement the firm's technology risk management strategy. You will use advanced technology-risk expertise to identify, oversee, and mitigate compliance and operational risks in line with firm standards. Working with stakeholders such as Product Owners, Business Control Managers, and regulators, you will develop and maintain a comprehensive view of the technology risk posture and its business impact. The role includes making calculated decisions, managing large teams, and driving strategic projects to support regulatory compliance, industry best practices, and the organization's long-term resilience. The position also establishes expectations and governance for the use of enterprise-authorized AI in technology risk and controls workflows. AI-assisted activities should support evidence synthesis, issue analysis, reporting, and issue/action-plan management while preserving human validation, sensitive-data handling, traceability, auditability, security, resiliency, and regulatory compliance.

Requirements

10+ years of experience in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation.
Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities in technology risk and controls workflows, including validation practices and awareness of data sensitivity.
Ability to define review, approval, and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes.
Expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry.
Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and translate technology insights into business strategy in communications with senior executives.
Advanced knowledge and experience leading data security, risk assessment and reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies.
Excellent written and verbal communication skills, including producing executive-ready materials and presenting complex technical and risk topics to diverse audiences.
Ability to work effectively across cross-functional teams and global time zones, collaborating with distributed stakeholders to drive alignment and execution.

Nice To Haves

CISA, CISM, CRISC, CISSP, or similar industry-recognized risk or audit certifications.
Experience with technology strategy development and program governance frameworks within large, complex organizations.
Experience with risk management tools, GRC platforms, and data analytics.

Responsibilities

Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks.
Drive strategic projects and initiatives that enhance technology risk management capabilities in line with industry best practices, firm standards, and regulatory requirements.
Set reuse-first expectations for enterprise-authorized AI adoption in technology risk and controls operations, with human-in-the-loop validation and appropriate handling of sensitive data.
Identify and escalate emerging and upstream technology risks using the firm's management framework tools, including risk event management, reporting, and action-plan tracking.
Provide expert counsel to stakeholders and constituents regarding security obligations and facilitate acceptable outcomes.
Establish and maintain relationships with internal and external stakeholders, including cross-functional team leads, regulators, and auditors, to support compliance with legal, regulatory, and industry standards.
Manage reporting and governance of controls, policies, issue management, and measurements; provide senior leaders with insight into control effectiveness and inform governance work.
Establish governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability, auditability, and alignment with security, resiliency, and regulatory expectations.
Partner with technology and business leadership to shape technology strategy and drive program governance, including program health oversight, milestone tracking, and governance forums across complex, multi-team initiatives.
Proactively identify program risks, technology dependencies, and cross-program themes, and escalate them through established governance channels for timely senior stakeholder visibility.