Fund Accounting - Quality Risk Controls, Managing Director

State Street•Quincy, MA

12d

About The Position

The Managing Director will define and lead a proactive, end-to-end review program of operating processes and controls for a strategic State Street client. The role focuses on reducing risk, improving quality and automation, and confirming that the operating model is fit for purpose, particularly across Fund Accounting, back-office operations, and technology controls affecting fund Net Asset Value. The position owns program governance, including review schedules, review completeness, and oversight of resulting action plans, and serves as the primary escalation point for client-impacting risk events and quality defects. This senior operational and managerial role leads client engagement, demonstrates the value of reviews, and aligns reviews with end-to-end processes that involve the client and third parties. The Managing Director works with global State Street teams, operational teams, IT, and senior client stakeholders to improve the operating environment. The role is based at an existing State Street location, with office attendance following existing working structures, and may require business travel. The role also oversees workshops and review sessions, assesses processes against market standards and benchmarks, drives approved control enhancements and risk-mitigation initiatives, and develops the wider team. It participates in the Fund Accounting Management Team and aligns review outcomes with global functional leads. The position is accountable for work production, deliverables, client sentiment, regulatory compliance, and the effectiveness of the Quality Control function.

Requirements

Experience in financial services, currently in a leadership role engaging senior leaders across the organization.
Deep and extensive experience in risk, quality, governance, and controls.
Asset management experience, including investment operations, fund accounting, and portfolio valuation.
Ability to navigate a large, global organization, build meaningful relationships, and develop an effective network.
Ability to work successfully in a functionalized, matrixed environment and manage multiple stakeholders and competing priorities.
Ability to organize and analyze large, disparate data sets to identify trends, emerging risks, and opportunities for enhancement.
Proven leadership skills and experience managing and developing a high-performing operations team.
Experience driving global management programs and serving in sponsorship and leadership roles.
Demonstrated ability to execute under challenging circumstances and deliver targeted outcomes.
Demonstrated ability to manage, coach, and influence colleagues and virtual team members.
Cross-cultural awareness and ability to collaborate openly with colleagues globally and work effectively with colleagues from varying backgrounds.
Strong critical-thinking, problem-solving, and decision-making skills.
Strong communication and presentation skills with audiences of different sizes and seniority levels, including C-suite.
Self-motivation, adaptability, initiative, and ability to work under pressure.
Willingness to travel for business when required.
Ability to attend an existing State Street office according to established working structures.

Responsibilities

Define a strategy for proactive end-to-end reviews of processes and controls, identifying risk reduction, quality, automation, and operating-model improvement opportunities.
Own governance of the review program, including the review schedule, completeness of reviews, and governance of subsequent action plans.
Lead client engagement and demonstrate the value added by each review, aligning reviews with end-to-end processes involving the client and third parties.
Build and maintain communication and working relationships with client stakeholders, business operations teams, IT, and global State Street teams.
Serve as the primary escalation point for risk events and quality defects impacting the client.
Continuously assess the effectiveness of the client operating model, focusing on Fund Accounting, back-office operational controls, and technology controls, especially those with significant impact on fund Net Asset Value.
Identify, recommend, and implement approved control enhancements.
Perform root-cause assessments and trend analysis, and monitor remedial actions for persistent or recurring issues.
Deploy a distributed model embedding the role's protocols across global functions.
Project-manage operational risk-mitigation initiatives as needed.
Define schedules for risk reviews and engagements with clients and operational teams.
Manage workshops and review sessions to assess end-to-end process and control-framework effectiveness.
Be accountable for work production, deliverables, and client sentiment associated with the function.
Evaluate processes against market standards and benchmarks to identify opportunities and assess process suitability.
Participate in the Fund Accounting Management Team and align review outcomes with global functional leads.
Ensure teams comply with internal and external regulations and follow escalation procedures.
Develop the wider team by providing guidance, support, and development opportunities.
Lead and develop a high-performing operations team, and manage, coach, and influence colleagues and virtual team members.
Work with global teams to understand planned change-management events and evaluate their impact on related processes.

Benefits

Retirement savings plan (401(k)) with company match.
Insurance coverage, including basic life, medical, dental, vision, and long-term disability, with other optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family-care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, with stated exclusions for certain sales roles.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.