Tech Manager - Studio and Production Operations Technician 3

United States Agency for Global Media (USAGM)•Doral, FL
•Onsite

About The Position

The United States Agency for Global Media (USAGM) is seeking a Tech Manager - Studio and Production Operations to manage technical operations supporting television, radio, streaming, and digital broadcast services. This role involves overseeing the operation, maintenance, and troubleshooting of broadcast, production, transmission, and IT systems. The position requires coordinating technical support for live broadcasts, special events, and remote productions, as well as supervising engineering and technical personnel. The goal is to ensure broadcast systems operate efficiently and minimize disruptions. The role also includes developing preventive maintenance programs, coordinating the installation of new technologies, and staying updated on the latest technology. The USAGM is a global media agency that carries out United States civilian international broadcasting, reaching over 278 million people worldwide weekly in over 60 languages.

Requirements

  • Applicants must be authorized to work in the United States.

Nice To Haves

  • U.S. citizens and lawful permanent residents are encouraged to apply.

Responsibilities

  • Manage technical operations supporting television, radio, streaming, and digital broadcast services.
  • Oversee the operation, maintenance, and troubleshooting of broadcast, production, transmission, and IT systems.
  • Coordinate technical support for live broadcasts, special events, and remote productions.
  • Supervise engineering and technical personnel, assigning work priorities and monitoring performance.
  • Ensure broadcast systems operate efficiently and minimize on-air disruptions and technical downtime.
  • Develop and implement preventive maintenance programs for broadcast equipment and infrastructure.
  • Coordinate installation, testing, and deployment of new technologies, equipment, and system upgrades.
  • Stays abreast of the latest/new technology
  • Researches, gathers, and logs video and audio feeds
  • Operates computers
  • Completes tasks accurately and independently prior to deadline, in according with editorial and production priorities
  • Functions as effective member of a team
  • May serve as a team leader, assigning work and coaching team members and reporting to management on their performance
  • Other related duties as assigned
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