Tech Lead

3stepIT•Dallas, TX

1d•Hybrid

About The Position

The Tech Lead drives the successful technical delivery of IT solutions, ensuring projects meet timelines, quality standards, and performance expectations. Working with software engineers, project managers, product owners, and business and technical stakeholders, the role translates business needs into actionable technical solutions and collaborates with the development team to determine implementation. It ensures requirements are documented, converted into development tickets, and prioritized. The Tech Lead acts as technical owner for named solutions such as ERP, AssetIQ, CRM, ServiceNow, and Finance systems. The role requires a broad understanding of 3stepIT products and services and detailed functional architecture knowledge of the assigned solutions. The primary ownership focus is on solutions used locally in the US. This is a hybrid role based in the Warren, New Jersey or Dallas, Texas office, combining remote work with regular in-office presence to support collaboration with business stakeholders, technical teams, and leadership. The role reports to the Global IT Business Partner.

Requirements

Bachelor’s degree in Information Technology, Software Engineering, Computer Science, or a related field, or equivalent relevant professional experience.
At least 3 years of proven experience as a Tech Lead, preferably in a technology-driven, complex business environment.
Proven experience leading technical teams and delivering large-scale IT projects.
End-to-end business process understanding.
General knowledge of cloud platforms such as AWS, Azure, or Google Cloud, and modern development practices such as CI/CD and Agile methodologies.
Strong understanding of software architecture, design patterns, and development best practices.
Ability to handle multiple priorities and meet deadlines in a fast-paced environment.
Proactive approach and willingness to take action.
Ability to balance short-term business pressure with long-term health.
Excellent collaboration and communication skills, including communication across organizational functions.
Knowledge of cybersecurity principles and data protection standards.
Familiarity with ITIL or other IT service management frameworks.
General knowledge of Agile or Scrum methodologies.

Responsibilities

Lead technical decision-making, provide guidance on best practices, and promote consistent implementation across projects in the focus area.
Lead, with architects and other stakeholders, the design of robust, scalable, and secure IT solutions that meet business requirements.
Collaborate with project managers, business analysts, vendors, and other teams to align technical initiatives with business objectives.
Communicate technical concepts and progress to non-technical stakeholders and participate in project and sprint planning and estimation.
Drive performance, security, and scalability of applications and systems.
Lead resolution of challenges and ensure project risks are identified and mitigated.
Ensure technical documentation is created, maintained, and accessible.
Ensure relevant items are documented as user stories for development teams and that roadmaps and backlogs are up to date.
Own and ensure delivery of technical outputs for projects unless a dedicated Project Manager has delivery ownership.
Own partnerships and DevOps for selected platforms, systems, and applications.
Own named solutions technically, understand how they are built and how processes run through them, and help define their strategy and vision with stakeholders.
Possibly own partner contracts and project budgets, and oversee consultants' work and performance.
Ensure compliance with relevant security and data policies and standards.
Stay current with technologies, industry trends, and best practices, and promote adoption within the team.