Tech Lead Product Manager
About The Position
We are looking for a Lead Product Manager to join our growing Digital Merchandising Systems product team. You will be a senior member of the product team responsible for defining strategy, conceptualizing, designing and delivering the merchandising systems that drive Williams-Sonoma Inc.'s omni-channel business. As Lead Product Manager, you will own the product roadmap, define business requirements and lead delivery of scalable merchandising solutions across all brands. Web merchandising is at the heart of our business. This role is responsible for designing and delivering the tools our brands need to manage product assortment, enrichment, and presentation at scale. You will partner closely with Merchandising, Technology, UX, and Supply Chain teams to drive platform evolution, standardization, and operational efficiency. The ideal candidate has deep experience modernizing merchandising and product information systems in an eCommerce retail environment, with strong technical fluency and the ability to lead complex cross-functional initiatives.
Requirements
- 8+ years of product management experience
- Bachelor's degree in Computer Science, Engineering or equivalent work experience
- Experience working within Agile/Scrum environments
- Deep experience in merchandising systems (PIM, MDM, pricing, PO lifecycle)
- Strong understanding of eCommerce platforms (WCM, eCom, EDAM)
- Proven ability to lead large-scale platform initiatives from concept to delivery
- Ability to operate across business and technical domains
- Strong technical acumen and ability to manage trade-offs
- Excellent communication and stakeholder management skills
- Experience influencing senior leadership and driving alignment
- Strong execution focus with ability to manage ambiguity
Responsibilities
- Own and drive the Digital Merchandising Systems strategy and multi-year roadmap
- Lead execution of large-scale, cross-functional initiatives across WSI brands
- Partner with Engineering and Program Management to deliver high-quality solutions
- Serve as primary liaison between Business, UX, and Technology teams
- Influence senior leadership on product direction, trade-offs, and investment priorities
- Drive standardization and scalability across merchandising platforms
- Define and track KPIs to measure feature effectiveness and business impact
- Develop business requirements, user stories, and functional specifications
- Lead cross-brand initiatives and identify opportunities for reuse and efficiency
- Facilitate issue resolution, risk management, and escalation when necessary
- Drive adoption of new tools, processes, and platform capabilities
- Mentor junior product managers and contribute to team development
- Support User Acceptance Testing and production readiness
- Provide ongoing support to Business and Tech teams as needed
Benefits
- A generous discount on all WSI brands
- A 401(k) plan and other investment opportunities
- Paid vacations, holidays, and time off to volunteer
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits
- Tax-free commuter benefits
- A wellness program that supports your physical, financial and emotional health
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops, learning programs, and speaker series
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
5,001-10,000 employees
