Lead Product Manager

PayPal • Scottsdale, AZ

2d • Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years, empowering consumers and businesses in approximately 200 markets. They operate a global, two-sided network connecting hundreds of millions of merchants and consumers, facilitating payments online or in person. PayPal provides proprietary payment solutions, allowing customers to use various funding sources like bank accounts, PayPal/Venmo balances, credit products, cards, cryptocurrencies, or gift cards. Their products also enable safe fund transfers between friends and family. For merchants, PayPal offers an end-to-end payments solution with authorization, settlement, instant fund access, and risk management, while also supporting cross-border trade. The company is guided by core values of Inclusion, Innovation, Collaboration, and Wellness, focusing on customers and community. This Lead Product Manager role contributes to product strategy with cross-functional stakeholders, aligning with the shared vision. It involves implementing an architectural roadmap that balances innovative design with regulatory requirements, customer needs, and profitability. The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also include managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers. This is an individual contributor role.

Requirements

• 5+ years relevant experience
• Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

• Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Systems Engineering, Information Technology, or a related technical discipline.
• Hands-on experience with software development lifecycles, APIs, or system architecture is a strong plus.
• Familiarity with agile development methodologies and the ability to engage meaningfully with engineering teams on technical trade-offs, feasibility discussions, and roadmap prioritization.
• Experience reading or writing code, working with data pipelines, or using SQL for product analytics is valued but not required.
• Experience with or strong understanding of Agentic AI concepts, including agentic workflows, autonomous task execution, tool use and orchestration, and Model Context Protocol (MCP) servers.
• Exposure to LLM-powered product development, prompt engineering, or AI agent frameworks is highly desirable.

Responsibilities

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews.
• Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Benefits

• comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial
• flexible, balanced work culture
• holistic approach to benefits
• generous paid time off
• healthcare coverage for you and your family
• resources to create financial security
• support your mental health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees