Tech Lead, Operational Technology NPI

Insulet Corporation•Acton, MA
•$141,600 - $212,400•Onsite

About The Position

The OT Technical Lead – NPI is a senior technical leadership and Staff Engineer-level role responsible for designing, integrating, and supporting Operational Technology systems that connect automated manufacturing equipment with enterprise systems during new product introduction and manufacturing scale-up. The role defines OT architecture, integration strategy, and lifecycle management to support the transition from development and pilot operations to commercial manufacturing. Working with Manufacturing Engineering, Controls Engineering, IT, Cybersecurity, Quality, Operations, and external suppliers, the role bridges machine controls and enterprise systems to ensure manufacturing solutions are secure, scalable, and reliable. The position is based in Acton, Massachusetts, with an expectation of at least four days per week onsite. It involves approximately 10–20% domestic and international travel to manufacturing sites, suppliers, and system integrators, and may require work in a Class 8 cleanroom. For U.S.-based positions, the annual base salary range is $141,600–$212,400. The role may also be eligible for incentive compensation. Insulet offers medical, dental, and vision insurance; a 401(k) with company match; paid time off; and employee wellness programs. Actual pay depends on skills, experience, and education. The posting remains open until the position is filled.

Requirements

  • At least 8 years of hands-on experience in industrial automation, controls engineering, or OT systems within a manufacturing environment.
  • Proven experience designing and integrating OT systems that connect PLC, HMI/SCADA, MES, historians, databases, and industrial data platforms for automated manufacturing operations.
  • Strong expertise with industrial networking and communications, including EtherNet/IP, OPC UA, MQTT, TCP/IP, VLANs, managed switches, firewalls, and secure remote access.
  • Demonstrated success leading cross-functional OT initiatives involving Manufacturing Engineering, Controls Engineering, IT, Cybersecurity, Quality, and external equipment suppliers or integrators.
  • Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, Automation Engineering, or a related technical discipline.
  • Ability to work in a Class 8 cleanroom environment as needed.
  • Ability to work onsite in Acton, Massachusetts at least four days per week.
  • Willingness to travel approximately 10–20%, domestically and internationally, to manufacturing sites, suppliers, and system integrators.

Nice To Haves

  • Experience with Rockwell Automation platforms, including Studio 5000, Logix, FactoryTalk, or comparable PLC, HMI, and SCADA systems.
  • Experience with Industrial DataOps platforms such as Litmus, HighByte, HiveMQ, or equivalent industrial data technologies.
  • Knowledge of ISA-95, Unified Namespace (UNS), and advanced manufacturing data architecture concepts.
  • Experience with Windows Server, Active Directory, virtualization, storage, backup, and OT infrastructure administration.
  • Experience using Python, PowerShell, SQL, or similar scripting and automation tools.
  • Knowledge of GxP, 21 CFR Part 11, Computer System Validation (CSV), Computer Software Assurance (CSA), and data integrity requirements.
  • Experience supporting medical device, pharmaceutical, biotechnology, or other regulated manufacturing environments.
  • Experience supporting new product introductions, manufacturing scale-up initiatives, and automated assembly systems.

Responsibilities

  • Lead the OT strategy, architecture, and technical roadmap for NPI manufacturing programs.
  • Design, implement, integrate, and support OT systems, including HMI/SCADA platforms, industrial networks, data collection systems, historians, databases, and enterprise interfaces.
  • Establish standardized connectivity between manufacturing equipment and higher-level systems, including MES, SCADA, historians, databases, and industrial data platforms.
  • Partner with IT and Cybersecurity to implement secure, scalable OT infrastructure, including networking, remote access, virtualized environments, backup, monitoring, and disaster recovery solutions.
  • Drive equipment integration from specification through FAT, SAT, installation, validation, startup, and operational turnover.
  • Lead resolution of complex technical issues spanning controls, communications, software, networking, and manufacturing applications.
  • Develop and maintain OT standards, system documentation, interface specifications, network diagrams, and lifecycle management processes.
  • Partner with Quality and Validation teams to ensure compliance with regulated manufacturing requirements.
  • Evaluate emerging technologies and lead continuous improvement initiatives to enhance system reliability, scalability, maintainability, and security.
  • Provide technical leadership and mentoring across engineering, operations, and maintenance teams.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee wellness programs
  • Potential eligibility for incentive compensation
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