TECH ASST 1

Forrest General Hospital•Picayune, MS

12d

About The Position

Collects and handles blood specimens, consults with the team leader, and maintains supplies in the phlebotomy section room. Enters orders and retrieves results. The role also involves providing age-appropriate care in accordance with department policies and procedures, performing varying Chain of Custody drug screens, and demonstrating customer service when communicating with patients and employees. Other duties may be assigned. Performance expectations are covered during orientation and precepted training. The position requires properly identifying patients and collecting and processing specimens; monitoring and ordering supplies; using computer programs including the EMR; multitasking; performing point-of-care testing and specimen collection; entering orders across multiple workflows; resolving order issues; packaging and shipping diagnostic specimens; triaging incoming specimens; understanding specimen requirements and processing; communicating effectively; following organizational values, policies, procedures, and standards; troubleshooting equipment; and participating in department meetings and training.

Requirements

High school graduate or GED required.
Demonstrated ability to stand for long periods of time.
Demonstrated ability to use various computer programs, including the EMR system.
Demonstrated ability to multitask.
Demonstrated knowledge and skills to provide care appropriate to the ages and developmental needs of patients served.
Demonstrated customer service and effective communication skills.

Nice To Haves

Phlebotomy experience preferred.
ASPT or equivalent certification preferred.
Basic Life Support certification preferred.

Responsibilities

Collect and handle blood specimens, including venipuncture and skin puncture.
Identify patients and collect and process appropriate specimens for testing.
Perform point-of-care test procedures and varying Chain of Custody drug screens.
Enter orders through multiple workflows and retrieve results.
Analyze and problem-solve order issues.
Triage incoming specimens and understand specimen requirements for in-house and send-out testing.
Process specimens and locate them as needed.
Package and ship diagnostic specimens correctly.
Monitor supply levels and order supplies.
Consult with the team leader and communicate effectively with patients and employees.
Troubleshoot equipment issues, including those involving label printers and centrifuges.
Follow organizational values and applicable policies, procedures, safety, infection control, compliance, and standards of care.
Participate in department meetings and education or training, meeting established completion deadlines.
Perform other duties as assigned.