Tech Admin (P2) GTM Systems

Twilio

33d•Remote

About The Position

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. Twilio is looking for a Salesforce Tech Administrator to join the GTM Automation team. This role is ideal for someone with a solid understanding of the Salesforce.com platform looking to take the next step in their career and get more exposure into the operational processes that drive systems designs.

Requirements

2-4 years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
Must have Conga CPQ or Salesforce CPQ administration experience like Product configuration, PLI creation , Attribute creation, CR creation, etc.,
Must have hands on experience building Flow, SOQL, and advanced declarative automation
Solid understanding of Salesforce data model, sharing rules, and security architecture.
Demonstrated ability to understand business needs and translate requirements into technical solutions
Salesforce Administrator certification (ADM-201) required
Strong presentation, communication, and facilitation skills
Comprehensive experience on debugging and troubleshooting in Salesforce
Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
Knowledge on Salesforce.com configuration best practices

Nice To Haves

1+ year of experience designing or developing on Salesforce (Apex)
Conga/ SFDC CPQ specialist Certification
Salesforce Certified Platform App Builder
Familiarity with Apex coding
Experienced developing Lightning Components in Salesforce Lightning
Excellent communication skills for working with both technical and non-technical stakeholders.

Responsibilities

Assist project managers and product Owners in various work streams on Salesforce.com
Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
Collaborate with CPQ and Opportunity Life Cycle Management teams to uncover process gaps and develop elegant solutions
Work with Opportunity Life Cycle Management/CPQ value streams to deliver the strategic projects
Understand and fix existing system problems on a daily basis
Recommend and implement process automation and best practices for CPQ and OLM efficiency.
Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
Build dashboards and reports to monitor KPIs across the revenue funnel and support strategic decision-making

Benefits

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.

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