Senior GTM Systems Engineer

DNSFilter
Hybrid

About The Position

DNSFilter is revolutionizing network security with AI-driven threat protection and content filtering. We are a rapidly growing SaaS company seeking a Senior GTM Systems Engineer to architect and configure our core go-to-market platforms. This role is crucial for supporting our product-fueled growth by enhancing our solutions for the global market. The ideal candidate is a seasoned Salesforce technologist with a systems-thinking approach, a focus on data quality, and expertise in building adopted and maintainable automations. This is a full-time role within a fast-paced, hyper-growth environment.

Requirements

  • 7+ years of Salesforce Admin/Sr. Admin experience with custom objects, flows, and demonstrated progressive platform ownership.
  • Experience configuring HubSpot, including workflows, lifecycle management, forms, and Salesforce integration.
  • Hands-on experience with at least one CS platform (Vitally, Gainsight, or similar).
  • Demonstrated experience building and maintaining cross-platform integrations and familiarity with the standard revenue operations stack: ZoomInfo, Gong, 6sense, etc.
  • Strong understanding of GTM system models: lead-to-opportunity, account/contact hierarchy, deal stages, customer segments, etc.
  • Experience integrating LLMs or AI tools (Claude or similar) into GTM platforms and workflows.
  • Ability to write clear technical documentation and explain architecture decisions to non-technical stakeholders.
  • Ability to work hours overlapping with ET hours.
  • Must be eligible to work in the region of hire without sponsorship now and/or in the future.

Nice To Haves

  • Prior ownership of a full system migration or major re-architecture (e.g., consolidating two Salesforce orgs, replacing a legacy CRM).
  • Prior experience with core platform architecture reviews, preferably Salesforce.
  • Salesforce Platform App Builder or Developer certification.
  • Project management experience, including coordination with external consulting partners.
  • Familiarity with core RevOps metrics: pipeline, deal velocity, ARR, lead conversion, customer health, etc.
  • Exposure to data warehouse tooling and how GTM data lands there.
  • Asks "why" before building -- understanding the business need before reaching for a solution.
  • Thinks about the downstream impacts of decisions on data quality, user experience, and system performance.
  • Communicates proactively, flags blockers early, and documents work clearly.
  • Pushes back constructively when scope creeps or requirements don't hold up technically, and brings alternative solutions to the table.

Responsibilities

  • Own the technical design and configuration of Salesforce, HubSpot, Vitally, and Zendesk, including data models, object relationships, field governance, and validation rules.
  • Build and maintain Flows, Apex triggers, and custom objects in Salesforce to support complex, multi-channel GTM logic.
  • Configure HubSpot workflows, lifecycle stages, lead scoring, and campaign attribution to support Marketing and BDR operations.
  • Manage Vitally health scores, segments, playbooks, and integrations to support Customer Success (CS) efforts.
  • Design and maintain real-time and batch integrations across the GTM stack and into adjacent systems (billing, product analytics, data warehouse).
  • Own API-level connections and define sync logic between Salesforce and HubSpot.
  • Partner with the Lead Operations Engineer to ensure GTM data and downstream reporting are trustworthy and aligned to business processes.
  • Identify and eliminate manual work for GTM teams through automation (lead routing, lifecycle transitions, renewal triggers, health alerts, expansion signals).
  • Architect automations with maintainability in mind (documented, testable, and easily understandable).
  • Own the strategy for embedding AI (primarily Claude) into GTM platforms and workflows.
  • Build and deploy AI-assisted automations within Salesforce, HubSpot, and Vitally (intelligent lead scoring and routing, deal risk detection, call and email summarization, CS health signal enrichment).
  • Connect AI capabilities to GTM data through APIs, MCP integrations, and platform-native AI features with proper governance guardrails.
  • Measure the impact of AI implementations on team productivity, data quality, and revenue outcomes.
  • Champion data hygiene across all platforms: define standards, build enforcement rules, and create processes that keep records clean at the source.
  • Establish and maintain a change management process: version control, sandbox testing, release notes, and rollback plans.

Benefits

  • Pathway to promotion based on results and performance, not just time in the chair.
  • Passionate and intelligent colleagues who work hard and have a good time doing it.
  • Paid company-wide week off at the end of each year.
  • Flexible Vacation Policy.
  • Awesome company swag.
  • Full medical, dental, and vision benefits for US, UK, and Canada-based employees.
  • Full short-term disability and life benefits; available long-term disability.
  • Retirement savings account options with vested company matching for qualifying employees.
  • In-person annual gatherings.
  • Opportunity to advance compensation based on performance over time.
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